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E-commerce Lead | Scrabble & Jigsaw

Posted on 28-09-2026

Job Description

E-commerce Lead

Company Overview

Not specified.

Job Summary

The E-commerce Lead is responsible for overseeing and driving the company's online sales strategies, managing digital storefronts, and ensuring a seamless customer experience across all e-commerce platforms. This role plays a critical part in increasing online revenue, optimizing digital marketing efforts, and aligning e-commerce initiatives with overall business goals.

Responsibilities

  • Develop and implement comprehensive e-commerce strategies to increase online sales and market share.
  • Manage day-to-day operations of the company's online stores, including product listings, pricing, promotions, and inventory management.
  • Coordinate with marketing teams to execute digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
  • Analyze sales data, website analytics, and customer feedback to identify opportunities for improvement and growth.
  • Collaborate with cross-functional teams such as logistics, customer service, and IT to ensure smooth order fulfillment and customer satisfaction.
  • Monitor industry trends and competitors to stay ahead of market developments and incorporate best practices.

Qualifications

  • Proven experience in e-commerce management, digital marketing, or related roles.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Proficiency in data analysis tools and web analytics (e.g., Google Analytics).
  • Excellent project management and organizational skills.
  • Strong communication and leadership abilities.
  • Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
  • Knowledge of SEO, SEM, and digital advertising strategies.
  • Familiarity with inventory management and supply chain processes.

Preferred Skills

  • Experience with CRM systems and email marketing tools.
  • Knowledge of UI/UX principles to enhance online customer experience.
  • Ability to manage budgets and optimize ROI on marketing campaigns.
  • Multilingual skills are a plus.

Experience

  • Minimum of 3-5 years of relevant experience in e-commerce or digital marketing roles.
  • Prior experience leading e-commerce teams or projects is preferred.

Environment

  • The role may be based in-office, remote, or hybrid, depending on company policies.
  • Fast-paced, dynamic work environment requiring adaptability and proactive problem-solving.
  • Collaboration with cross-functional teams across different locations.

Salary

Not specified.

GrowthOpportunities

Not specified.

Benefits

Not specified.

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