Key Responsibilities:

1. KYC Procedures:

   • Evaluate and understand Know Your Customer (KYC) procedures and ensure compliance with regulatory requirements.

   • Verify customer identities and documentation, ensuring accuracy and completeness.

2. Legal Documentation:

   • Review and interpret legal documents related to financial transactions and customer agreements.

   • Coordinate with legal teams to address any discrepancies or issues.

3. Loan Functioning and Charges:

   • Understand the fundamentals of loan processing, including charges, interest calculation, and repayment schedules.

   • Assist in the management of loan accounts, ensuring accurate application of charges and interest.

4. Data Analysis and Reporting:

   • Utilize Excel skills to manage and analyze data related to operations, including customer information and loan details.

   • Perform data reconciliation to ensure consistency and accuracy across various records and systems.

   • Prepare and present reports to support decision-making and operational improvements.

5. Process Improvement:

   • Identify opportunities for process enhancements to improve efficiency and accuracy.

   • Collaborate with cross-functional teams to implement best practices and streamline operations.

6. Customer Interaction:

   • Address customer queries related to KYC, documentation, and loan processing.

   • Provide exceptional service and support to ensure a positive customer experience.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field.

• Basic understanding of KYC procedures, legal documentation, and loan functioning.

• Proficiency in Excel, including data entry, formula application, data reconciliation, and basic data analysis.

• Strong attention to detail with excellent organizational and problem-solving skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Excellent communication and interpersonal skills.

Preferred Skills:

• Prior experience in a financial services or NBFC environment.

• Familiarity with financial regulations and compliance requirements.

• Basic knowledge of financial software or CRM systems.