General Manager – Talent Acquisition

Company Overview

At Porter, we’re on a mission to move a billion dreams by building the most trusted, efficient, and seamless logistics platform in India. We started in 2014 with a simple vision — to transform intra-city logistics through technology. Today, Porter is a late-stage startup, serving millions of users across 21+ cities, backed by marquee investors like Tiger Global, Lightrock, and Peak XV. We solve real-world problems — from empowering micro-entrepreneurs and truck owners to optimizing last-mile delivery for SMEs and enterprises. Every challenge we take on has real consequences and real impact. With a sharp focus on user obsession, ownership, and collaboration, we’re building a workplace where people thrive when they take bold bets, move fast, and build with empathy. If you’re looking to work where scale meets purpose, complexity fuels learning, and culture isn’t an afterthought, Porter is the place.

Job Summary

We are looking for an exceptional General Manager – Talent Acquisition to lead scalable, data-driven, and sustainable hiring across Sales, Support, and Technology teams. This role will play a critical part in optimizing hiring processes, leveraging contract-based workforce strategies, and ensuring an analytics-driven approach to talent decisions.

Responsibilities

• Strategic Talent Acquisition & Hiring Excellence

  • Design and implement a scalable talent acquisition strategy aligned with business objectives.
  • Optimize contractual hiring models for Sales and Support teams, ensuring flexibility and cost efficiency.
  • Establish structured hiring frameworks for Technology teams, balancing speed and quality of hires.
  • Enhance Porter’s employer brand, positioning it as a top choice for talent in the logistics tech space.

• Data-Driven Workforce Planning & Analytics

  • Develop real-time hiring dashboards to track cost-per-hire, time-to-fill, and hiring quality.
  • Use predictive analytics to forecast workforce demands and hiring needs.
  • Ensure data-backed decision-making in sourcing, screening, and talent pipelining.

• Process Automation & Recruitment Optimization

  • Standardize structured interview processes and competency assessment frameworks for bias-free, quality hiring.
  • Implement continuous process improvements to optimize recruiter bandwidth and efficiency.

• Contract & Alternative Workforce Strategies

  • Build and execute a scalable contract workforce strategy for Sales and Support teams.
  • Develop partnerships with staffing agencies, third-party vendors, and gig workforce platforms.
  • Ensure compliance with labor laws, contract regulations, and workforce governance.

• Business Partnership & Leadership Collaboration

  • Work closely with Sales, Operations, and Tech leadership to align TA with business growth and expansion plans.
  • Partner with HR Business Partners (HRBPs) and finance teams to ensure cost-effective hiring and headcount planning.
  • Establish strong vendor management and campus hiring strategies for long-term talent pipelines.

• Candidate Experience & Employer Branding

  • Drive seamless and high-touch candidate experiences, ensuring high offer acceptance rates.
  • Strengthen Porter's employer brand through talent marketing, social media, and employee advocacy.
  • Implement strategies to improve new hire retention and productivity post-onboarding.

Qualifications

• Experience: 10-12 years of talent acquisition experience, with at least 3 years in a leadership role.
• Proven Track Record: Expertise in scaling hiring operations in a high-growth, fast-paced startup.
• Technical Skills:
  • Data analytics, workforce planning, and recruitment automation.
  • Experience in contract and gig workforce hiring for Sales & Support teams.
  • Hands-on experience with Applicant Tracking Systems (ATS), AI-driven hiring tools, and recruitment Customer Relationship Management (CRM) systems.

Preferred Skills

• High-Volume Hiring & Workforce Planning
• Data Analytics & Metrics-Driven Decision Making
• Contract & Gig Workforce Management
• Process Automation & Recruitment Technology
• Stakeholder Management & Business Alignment
• Employer Branding & Candidate Experience

Experience

• Minimum of 10-12 years in the talent acquisition field, with a significant component in leadership.

Environment

This position is based in Bengaluru, India and may require occasional travel to other locations as needed for business purposes.

Salary

Salary information is not specified.

Growth Opportunities

There are potential opportunities for career advancement within the company as it continues to scale.

Benefits

Benefits information is not specified.