HR, IR & Operations Leader (Blue-Collar Workforce)

Job Summary

We are looking for a hands-on HR Leader with strong experience in managing large blue-collar workforce environments, specializing in Industrial Relations and managing union ecosystems. This role necessitates high ownership, strong on-ground execution, and the ability to manage operations across multiple locations.

Responsibilities

• Workforce & Operations

  • Drive manpower planning and ensure seamless workforce deployment across sites.
  • Maintain operational continuity and readiness for new site launches.
  • Manage attrition and ensure timely backfills.

• Payroll, Compliance & Administration

  • Oversee payroll, attendance, and billing processes.
  • Ensure statutory compliance and adherence to policies.
  • Manage employee benefits, settlements, and welfare initiatives.

• Hiring & Deployment

  • Lead bulk hiring and build a strong pipeline of trained manpower.
  • Drive onboarding and deployment across locations.

• Industrial Relations

  • Manage union interactions and labor matters.
  • Handle disputes and ensure minimal disruption to operations.

• Training & Performance

  • Drive training initiatives across safety, discipline, and customer handling.
  • Strengthen performance management and productivity.
  • Minimize operational escalations through strong execution.

• Stakeholder Management

  • Partner with internal and external stakeholders to ensure smooth operations.
  • Manage audits, compliance requirements, and escalations.

• Process & Digitisation

  • Drive process improvements and digitisation initiatives.
  • Implement Standard Operating Procedures (SOPs) and ensure adherence through regular reviews.

Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: Strong experience in blue-collar workforce management; proven exposure to Industrial Relations & union handling.
• Skills:
  • Hands-on experience in payroll, compliance, and operations.
  • Strong execution-driven and operational mindset.
  • Ability to manage multi-location environments.
  • Fluent in English & Hindi.

Preferred Skills

• Strong problem-solving and stakeholder management skills.
• Ability to balance people, compliance, and business priorities.
• Comfortable operating in dynamic, high-pressure environments.

Experience

• Previous leadership experience in HR, Operations, or related roles, particularly in managing blue-collar workforce environments.

Environment

• This role is based in Mumbai and may require travel to various operational locations.