Smartsheet Expert

Company Overview

Company details are not specified.

Job Summary

The Smartsheet Expert will play a critical role in designing and implementing custom Smartsheet solutions that cater to the unique needs of the business. This position aims to enhance productivity through automation, project management, and collaboration across teams.

Responsibilities

• Design and configure custom Smartsheet solutions tailored to business needs, including setting up sheets, dashboards, reports, and forms for project management, workflows, and data tracking.
• Develop and manage automated workflows in Smartsheet, such as alerts, reminders, approvals, and task assignments to streamline business processes and enhance productivity.
• Implement Smartsheet as a project management tool by creating Gantt charts, task dependencies, resource allocation views, and milestone tracking to help teams stay on schedule.
• Integrate Smartsheet with other business systems (e.g., Salesforce, Jira, Microsoft Office, Google Workspace) for seamless data flow and ensure data synchronization across platforms.
• Create and maintain Smartsheet reports and dashboards that provide real-time insights into project progress, resource utilization, risks, and other key metrics to support decision-making.
• Provide guidance, support, and training to users on how to effectively use Smartsheet features, including how to create sheets, use templates, build reports, and leverage automation tools.
• Collaborate with cross-functional teams to understand their project management needs and deliver tailored Smartsheet solutions that improve teamwork, communication, and productivity.
• Ensure data integrity within Smartsheet by monitoring data entry, validating data against business rules, and implementing automated checks to prevent errors or discrepancies.
• Stay up-to-date with new Smartsheet features and updates. Ensure smooth implementation of software upgrades and configure new features to meet evolving business needs.
• Identify and recommend opportunities to improve workflows and operational processes within Smartsheet, striving for greater efficiency and optimization of business operations.

Qualifications

• A Bachelor’s degree in Business Administration, Information Technology, Project Management, or a related field.
• 6+ years of experience working with Smartsheet, including hands-on experience with advanced features like automation, reporting, dashboards, and integrations.
• Preferred Smartsheet Certified User or Smartsheet Certified Administrator certification, demonstrating proficiency in Smartsheet tools and capabilities.
• Proficiency in Smartsheet features, including Gantt charts, Kanban boards, task dependencies, reports, and automation workflows. Familiarity with Smartsheet API or integration tools like Zapier is a plus.
• Experience in managing or supporting projects using Smartsheet, with knowledge of project management methodologies such as Agile or Waterfall.
• Strong analytical skills to identify and solve problems, troubleshoot issues in Smartsheet, and recommend best practices for optimization and process improvement.
• Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams, train users, and present data insights through Smartsheet dashboards and reports.
• High attention to detail to ensure the accuracy and quality of data entered into Smartsheet and to create well-structured, easy-to-read reports and dashboards.
• Experience with data integration tools such as Microsoft Power Automate, Zapier, or custom APIs to connect Smartsheet with other enterprise systems like Salesforce, Jira, or ERP systems.
• Ability to quickly learn new features and keep up with Smartsheet updates, exploring ways to optimize workflows and processes to improve efficiency and productivity.

Preferred Skills

• Knowledge of additional project management tools and methodologies.
• Experience with advanced data visualization tools.

Experience

• 6+ years of relevant experience in working with Smartsheet and managing projects effectively.

Environment

• Location: Chennai, India. The typical work setting is expected to be in-office, subject to the company's telecommuting policies.

Salary

Salary details are not specified.

Growth Opportunities

Opportunities for career advancement were not specified.

Benefits

Details about offered benefits were not provided.