Website Operations Executive | Scrabble & Jigsaw
Job Description
Job Title: Website Operations Executive
We are looking for a detail-oriented Website Operations Executive to help manage the day-to-day operations of our website. This role involves coordinating with development partners, managing website content updates, and ensuring the website runs smoothly across platforms.
Key Responsibilities
Website Operations
Upload and manage website content across platforms including Shopify and internal CMS (Tectonic)
Ensure all website updates are implemented accurately and on time
Coordination with Development Teams
Act as the point of contact (POC) between the internal team and the external development agency
Translate internal website requests into clear tasks and requirements
Task & Ticket Management
Create and manage ClickUp tasks and tickets for development and website updates
Track progress and ensure timely resolution of website issues
Website Quality Control
Conduct website QA and testing before updates go live
Identify bugs, inconsistencies, or content errors and coordinate fixes with the development team
Requirements
Engineering graduate or candidates with relevant experience in website or digital operations
Strong attention to detail and ability to manage multiple tasks
Comfort working with spreadsheets and digital tools preferred
Experience with Shopify backend
Training will be provided for Tectonic and Shopify if required.
Application Requirement
Along with your CV, please answer the following two questions:
What was the first video game you ever played?
What is your favourite video game?
