Job Description
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Position Overview:</span></span></b><br />
<span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">We are looking for an experienced and dynamic <b>Product Manager</b> to lead the development and growth of our software platforms and e-commerce solutions within the book industry. You will play a key role in transforming product offerings, optimizing user experience, and driving operational efficiency. The ideal candidate will have a proven track record of delivering high-impact results, leading cross-functional teams, and utilizing data-driven approaches to product management.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Key Responsibilities:</span></span></b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Product Vision & Strategy:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Define and communicate the product vision, strategy, and goals in alignment with business objectives.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Work closely with senior leadership to ensure the product roadmap reflects customer needs and market trends.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Translate business requirements into actionable product plans to ensure sustained growth.</span></span></li>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Cross-functional Collaboration & Requirements Gathering:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Lead a cross-functional team of developers, designers, business analysts, and project managers to drive product initiatives.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Gather and validate business and technical requirements from stakeholders, ensuring alignment with customer expectations.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Manage the transition from a vendor-based development model to a fully in-house team, promoting collaboration and knowledge sharing.</span></span></li>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Platform Transformation & User Experience:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Oversee the optimization of the platform’s design and user interface, improving overall usability and enhancing user experience.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Work with UI/UX designers and engineers to streamline the platform’s architecture, ensuring it meets the needs of both publishers and end-users.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ensure a mobile-first approach and responsive design to improve user engagement across all devices.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">SaaS Solutions for Publishers:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Lead the development of SaaS-based solutions for publishers, enabling them to create customized B2B portals within our platform.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Drive the growth of our platform by offering publishers a seamless and scalable solution to manage their digital content and engage with customers.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Revenue Growth & Customer Engagement:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Develop strategies to grow revenue through both organic user acquisition and increased conversion rates.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Focus on improving customer retention and increasing lifetime value by providing a superior user experience.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Implement strategies to optimize the user journey, ensuring a frictionless and engaging experience that drives higher conversions.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Managing Large-Scale Events & Traffic Surges:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ensure the platform is scalable and capable of handling large-scale events, such as flash sales or special promotions, without performance degradation.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Collaborate with the infrastructure team to optimize servers and databases for high traffic and peak demand periods.</span></span></li>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Cost Optimization & Operational Efficiency:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Optimize platform performance to reduce operational costs and improve resource allocation.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Lead initiatives to streamline server infrastructure, decommission unnecessary services, and enhance system efficiency.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Focus on improving security measures by implementing features like Web Application Firewalls (WAF) and anti-bot protections.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Data-Driven Decision Making:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Define and track key performance indicators (KPIs) to measure the success of product features and user engagement.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Use analytics and user feedback to identify areas for improvement and inform product iteration.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Conduct A/B testing, usability studies, and market research to refine product features and optimize the user experience.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Innovation & Continuous Improvement:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Stay up-to-date with industry trends, emerging technologies, and best practices to drive continuous product improvement.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Foster a culture of innovation within the product team, encouraging experimentation and new ideas.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ensure the product evolves in response to changing customer needs, technological advancements, and market dynamics.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Stakeholder Communication & Reporting:</span></span></b></li>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Serve as the primary point of contact for internal and external stakeholders, including senior leadership, marketing, sales, and customer support teams.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Provide regular updates on product development, performance, and business outcomes.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Translate complex technical details into clear, actionable insights for non-technical stakeholders.</span></span></li>
</ul>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Qualifications:</span></span></b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Experience & Background:</span></span></b></li>
</ul>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Significant experience as a Product Manager, ideally within the book, publishing, or related industries.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Proven success in managing the full product lifecycle for e-commerce or SaaS platforms.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Experience with developing solutions for publishers, content management systems (CMS), and digital platforms is a plus.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Leadership & Team Management:</span></span></b></li>
</ul>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Strong experience in leading large, cross-functional teams across multiple disciplines, including design, development, business analysis, and customer support.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Demonstrated ability to foster collaboration and drive projects to completion in a fast-paced, agile environment.</span></span></li>
</ul>
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<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Technical & Business Acumen:</span></span></b></li>
</ul>
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<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Deep understanding of web and mobile technologies, including e-commerce platforms, content management systems (CMS), and SaaS solutions.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ability to balance technical requirements with business objectives and customer needs.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Experience working with Agile methodologies (e.g., Scrum, Kanban) is highly desirable.</span></span></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Innovation & Problem-Solving Skills:</span></span></b></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Strong analytical and problem-solving skills with a focus on delivering innovative solutions to business challenges.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Proven track record of successfully improving user experience and platform performance through innovative product development.</span></span></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Data-Driven Decision Making:</span></span></b></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Expertise in using data analytics, KPIs, A/B testing, and other performance metrics to inform product development.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ability to translate user feedback and product data into actionable insights for continuous improvement.</span></span></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Communication & Stakeholder Management:</span></span></b></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Excellent communication and interpersonal skills, with the ability to engage and align stakeholders across various teams.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ability to simplify complex technical concepts and communicate them clearly to non-technical stakeholders.</span></span></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Results-Oriented:</span></span></b></li>
</ul>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Demonstrated success in driving measurable results, such as increased sales, improved user engagement, or reduced operational costs.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Ability to prioritize and manage multiple initiatives, ensuring timely delivery of high-impact features.</span></span></li>
</ul>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><b><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Educational Qualifications:</span></span></b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<ul style="color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial" type="disc">
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">A Bachelor's degree in Computer Science, Business Administration, or a related field.</span></span></li>
<li style="margin-left:15px"><span style="font-size:11pt"><span style="font-family:Calibri, sans-serif">Advanced degrees or certifications in product management, e-commerce, or digital marketing are a plus.</span></span></li>
</ul>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"> </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>