Product Solution Engineer | Scrabble
Job Description
Role Overview:
As a Product Solutions Engineer, you will play a crucial role in bridging the gap between customer needs and technical capabilities. You will work closely with clients to understand their business requirements and design effective AI-driven solutions that align with their unique needs. Collaborating with cross-functional teams, you will ensure that our Generative AI offerings provide significant value to clients while enhancing our product portfolio.
Key Responsibilities:
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Collaborate with stakeholders to gather and analyse business requirements for AI solutions.
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Conduct discovery calls with clients to gather and analyse their software and hardware requirements.
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Collaborate with sales and product development teams to strategize and create customised Generative AI solutions.
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Deliver presentations and demonstrations of product capabilities to prospective clients, effectively communicating complex technical concepts.
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Develop and maintain strong relationships with clients to ensure satisfaction and address ongoing needs.
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Test and optimise the performance of installed systems, troubleshooting any issues that arise.
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Act as a technical subject matter expert, addressing complex inquiries from clients and internal teams.
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Gather feedback from clients to inform product development and improvements, acting as a liaison between the customer and the product team.
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Conduct research on emerging AI technologies and methodologies to propose innovative solutions.
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Stay updated on industry trends and advancements in Generative AI to maintain a competitive edge.
Requirements:
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Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
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3-7 years of experience in AI engineering or a related role, with a focus on Generative AI technologies.
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Strong understanding of software development, system architecture, and design principles.
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Excellent problem-solving skills and the ability to work in a fast-paced environment.
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Familiarity with cloud platforms (e.g., AWS, Google Cloud) for deploying AI solutions.
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Strong communication and interpersonal skills to effectively collaborate with diverse teams.
What We Offer:
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The opportunity to work in a fast-paced, innovative company that is changing the way industries operate.
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A dynamic work environment with ample opportunities for professional growth and advancement.
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Attractive salary, equity options, and benefits package
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A chance to be at the forefront of the AI and technology revolution with a team of passionate, like-minded professionals.
