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Product Solution Engineer | Scrabble

Posted on September 5, 2024

Job Description

Role Overview:

As a Product Solutions Engineer, you will play a crucial role in bridging the gap between customer needs and technical capabilities. You will work closely with clients to understand their business requirements and design effective AI-driven solutions that align with their unique needs. Collaborating with cross-functional teams, you will ensure that our Generative AI offerings provide significant value to clients while enhancing our product portfolio.

 

 

 

Key Responsibilities:

 

  • Collaborate with stakeholders to gather and analyse business requirements for AI solutions.

  • Conduct discovery calls with clients to gather and analyse their software and hardware requirements.

  • Collaborate with sales and product development teams to strategize and create customised Generative AI solutions.

  • Deliver presentations and demonstrations of product capabilities to prospective clients, effectively communicating complex technical concepts.

  • Develop and maintain strong relationships with clients to ensure satisfaction and address ongoing needs.

  • Test and optimise the performance of installed systems, troubleshooting any issues that arise.

  • Act as a technical subject matter expert, addressing complex inquiries from clients and internal teams.

  • Gather feedback from clients to inform product development and improvements, acting as a liaison between the customer and the product team.

  • Conduct research on emerging AI technologies and methodologies to propose innovative solutions.

  • Stay updated on industry trends and advancements in Generative AI to maintain a competitive edge.

 

 

 

Requirements:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

  • 3-7 years of experience in AI engineering or a related role, with a focus on Generative AI technologies.

  • Strong understanding of software development, system architecture, and design principles.

  • Excellent problem-solving skills and the ability to work in a fast-paced environment.

  • Familiarity with cloud platforms (e.g., AWS, Google Cloud) for deploying AI solutions.

  • Strong communication and interpersonal skills to effectively collaborate with diverse teams.

 

 

 

 

What We Offer:

  • The opportunity to work in a fast-paced, innovative company that is changing the way industries operate.

  • A dynamic work environment with ample opportunities for professional growth and advancement.

  • Attractive salary, equity options, and benefits package

  • A chance to be at the forefront of the AI and technology revolution with a team of passionate, like-minded professionals.


 
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