Sr Product Manager - B2B2C

Company Overview

Coupang is a leading e-commerce platform renowned for its innovative logistics solutions and commitment to delivering exceptional customer experiences. Our diverse team plays a pivotal role in driving the company's unprecedented success, fostering a culture of inclusivity and equal opportunity.

Job Summary

The Sr Product Manager for the First and Middle Mile logistics is crucial in building products for last mile delivery operations and their vendors. This role focuses on enhancing driver capacity, improving efficiency, and providing an outstanding delivery experience for customers. The Product Manager will align business goals with a technology roadmap, requiring a hands-on approach, strong analytical skills, effective communication, and detailed project management capabilities.

Responsibilities

• Own the product vision, strategy, roadmap, and key performance indicators (KPIs) for specific areas of last mile logistics.
• Manage the entire product lifecycle from inception to launch, which includes creating product requirements, defining use cases, and setting success metrics.
• Identify key pain points for drivers and vendors, translating these into actionable product features.
• Define new projects with clear goals and timelines, achieved through effective multi-party communication and a structured project management process.
• Work cross-functionally to inspire the team with the product vision and ensure successful product delivery.

Qualifications

• Education: Bachelor's degree in computer science, engineering, or equivalent experience.
• Experience: At least 10 years of experience in product management, with a strong background in developing, delivering, and executing product visions.
• Analytical Skills: Ability to thrive in a fast-paced, data-driven corporate culture with a strong analytical mindset.
• Project Management: Proven capability to manage multiple projects and work effectively with cross-functional teams.
• Hands-on Approach: Willingness to actively engage in tasks to achieve project goals.
• Business Judgment: Strong business acumen with the ability to communicate effectively and influence stakeholders.
• Communication Skills: Excellent oral and written communication skills.

Preferred Skills

• Experience in e-commerce, logistics, or related fields would be advantageous.

Experience

• Minimum of 10 years in product management or a related field.

Environment

• The specific work setting is not mentioned, but it is a full-time position with an immediate start date.