<div>AI Ops &amp; Automation Specialist<br /> ● Location: Remote (India) | Work hours: 4-hour overlap with US EST​<br /> ● Comp: ₹7&ndash;9 LPA fixed + 10&ndash;15% variable<br /> What the role is<br /> Be the technical backbone for our workflows, digitization, and marketing operations. You&rsquo;ll turn business briefs into working automations and stable systems. This is a technical, non-creative role that partners with a client/marketing teammate.</div> <div>What you will do (in stages)<br /> 1) Discover &amp; Plan</div> <div>● Review the brief (from client leadership or the Content/Creative Manager).<br /> ● Map the flow: data sources, tools, owners, risks.<br /> ● Propose a simple plan and timeline for approval.<br /> 2) Build</div> <div>● Automation &amp; systems: Configure GoHighLevel or HubSpot/ActiveCampaign, Zapier/Make, and ClickUp (rules, forms, views, dashboards).<br /> ● AI bots &amp; assistants (low/no-code): Build practical bots that save time, e.g.:<br /> ○ Website/WhatsApp/SMS auto-reply bots for lead qualification, routing, and FAQs (via GHL/Twilio + Make).<br /> ○ Internal &ldquo;brief-to-task&rdquo; assistant (ChatGPT + ClickUp API) to draft task lists/SOP checklists.<br /> ○ &ldquo;Data clean-up&rdquo; assistant to standardize fields, tag records, or flag duplicates.<br /> ● Typical builds you&rsquo;ll own:<br /> ○ Dashboards in Looker Studio (lead flow, reply rate, meetings booked, SLA).<br /> ○ Landing pages &amp; funnels in GoHighLevel (forms, calendars, triggers, automations).<br /> ○ CRM integrations &amp; data pipes (HubSpot/GoHighLevel &harr; Google Sheets/BigQuery/Slack).<br /> ○ Lead ops automations (enrichment, dedupe, scoring, assignment, follow-ups).<br /> ○ ERP/ops workflows (e.g., process an Excel/CSV export, normalize it, push weekly insights to sales).</div> <div>3) Operate &amp; Integrate</div> <div>● Run LinkedIn/email systems end-to-end (data &rarr; routing &rarr; booking &rarr; logging).<br /> ● Connect apps via APIs/webhooks/JSON; keep CRM and sheets in sync.<br /> ● Support non-marketing workflows too (e.g., ERP-to-sales reports, ops automations).<br /> 4) Stabilize &amp; Document</div> <div>● Add alerts, retries, and test steps.<br /> ● Keep short runbooks, checklists, and schema diagrams so others can run what you built.<br /> 5) Scale with Specialists</div> <div>● When scope grows, coordinate technical freelancers (other automators, integrators); define acceptance criteria and verify outputs.<br /> 6) Explore &amp; Improve</div> <div>● Test new AI/automation tools, run small pilots, record results, and package any win as a reusable template.<br /> Must-haves<br /> ● 3&ndash;5 years in delivery/marketing operations or automation (agency or B2B tech/services).<br /> ● You&rsquo;ve operated LinkedIn/email automation programs (e.g., Instantly, Expandi/HeyReach, Lemlist or similar).<br /> ● Hands-on with GoHighLevel or HubSpot/ActiveCampaign, Zapier or Make, and ClickUp (or Jira/Asana with automation rules).<br /> ● Comfort with APIs, webhooks, JSON (basic Postman).<br /> ● One certification in Make, Zapier, n8n, GoHighLevel, HubSpot, Marketo, or Klaviyo or a portfolio showing similar depth.<br /> ● Clear written notes and tidy naming/versioning.<br /> Nice to have<br /> ● Looker Studio/GA4 dashboards; basic SQL or Apps Script/Python utilities.<br /> ● n8n or light JavaScript for custom steps.</div>