Regional Head South

Location

Bengaluru

Reports to

Head of Operations

Function

Regional Operations

Level

Senior leadership

Scope

South India

Employment

Full time

About the Business

The organisation is one of Delhi NCR's leading mass premium bakery and dessert brands. The company operates a fast-moving product drop model, regularly introducing trend-led desserts and making them available at scale through a technology-enabled delivery network.

Today, the business fulfils more than 5,000 orders and sells over 15,000 cakes and desserts each day. Its network includes 40 dark stores across Delhi NCR, Jaipur, Chandigarh and Meerut, three spoke kitchens supporting custom cakes and D2C, a central kitchen in Noida, and a team of more than 300 people. The next phase is a national, multi-format expansion beginning with South India.

The Opportunity

The Regional Head South will build and own the company's South India business. The immediate mandate is to establish the Bengaluru central kitchen and its network of dark stores, take the regional business from launch to profitability, and subsequently expand the model into Hyderabad and Chennai.

This is a hands-on business-building role with complete regional accountability. The leader will carry the South region P&L, create the operating team, launch new markets and ensure that every unit delivers the company's standards for product quality, customer experience and commercial performance.

Key Responsibilities

Own the complete P&L for the Bengaluru central kitchen and all outlets across the South region, with accountability for revenue, cost, contribution and profitability.

Lead the setup and commercial ramp-up of the Bengaluru central kitchen and the dark-store network around it.

Build the regional operating structure across production, area operations, procurement, supply, workforce planning and local hiring.

Launch Hyderabad, Chennai and other priority South markets using a repeatable expansion playbook, making commercially sound decisions on capacity and resource deployment.

Translate the company's operating standards into strong regional execution across production, food quality, availability, service levels and customer experience.

Manage a perishable-product operating model with close control over food cost, wastage, inventory, fulfilment and capacity utilisation.

Establish review mechanisms and track unit-level metrics covering outlet economics, productivity, payback, ramp-up and profitability.

Partner with central teams across operations, supply chain, procurement, product, finance, people and technology while developing local vendor and talent networks that meet the company's standards.

Candidate Profile

Proven experience as a regional, city or business leader within food, QSR, cloud kitchens, food retail, bakery, cafes or another operationally intensive consumer business.

Demonstrated ownership of a market or regional P&L, including revenue growth, operating costs and profitability.

Direct experience launching a new market, central kitchen, cluster or multi-unit operation rather than only inheriting an established business.

Strong familiarity with South Indian markets, particularly Bengaluru; exposure to Hyderabad and Chennai is highly desirable.

Sound understanding of food operations, perishable supply chains, store or dark-store economics and multi-unit execution.

Ability to recruit, organise and lead cross-functional regional teams in a high-growth environment.

Entrepreneurial and hands-on approach, with the judgement to move between strategic decisions and on-ground execution.

Comfort operating with ownership and limited head-office dependency while maintaining strong alignment with central leadership.

Strong analytical, commercial and stakeholder-management capabilities.

What Success Looks Like

The Bengaluru central kitchen and initial outlet network are launched on schedule and stabilised quickly.

The regional business achieves clear milestones on revenue, unit economics, wastage, service levels and profitability.

A capable South leadership and operating team is built with clear accountability and execution discipline.

The Bengaluru model becomes a strong platform for disciplined expansion into Hyderabad, Chennai and additional cities.

The company's product quality and customer experience remain consistent as the business scales across the region.

Why Join

Build the South India business for a proven, high-growth consumer food brand at the beginning of its national expansion.

Own a meaningful regional P&L with the mandate and autonomy to create the operating platform from the ground up.

Work directly with the Head of Operations and the leadership team on a business-critical expansion charter.

Shape the systems, team and market playbook that can support the company's next stage of growth.