Amazon Specialist / Senior Key Account Manager

Company Overview

Pee Safe is India's leading personal hygiene and wellness direct-to-consumer (D2C) brand, known for its innovative products and commitment to improving personal health and well-being.

Job Summary

The Amazon Specialist / Senior Key Account Manager will play a pivotal role in scaling Pee Safe's Amazon business both in India and internationally. This role is crucial for driving approximately 25% of the company's total revenue through full Profit and Loss (P&L) ownership, strategic platform management, and the execution of growth-oriented initiatives in a highly competitive marketplace.

Responsibilities

• Account Management & Growth

  • Own end-to-end P&L for Pee Safe's Amazon India and Amazon International accounts (UAE, US, UK, etc.).
  • Define and execute a quarterly growth roadmap to scale Gross Merchandise Value (GMV), revenue, and profitability.
  • Drive new product launches, managing listing health and maintaining catalogue hygiene across all marketplaces.
  • Identify and unlock growth levers, including new geographies, categories, and customer segments.

• Advertising & Traffic

  • Plan and manage Amazon Ads (Sponsored Products, Sponsored Display, Sponsored Brands, Demand Side Platform) with a focus on optimizing Return on Advertising Spend (ROAS) and Total Advertising Cost of Sale (TACoS).
  • Develop A/B testing frameworks for creatives, keywords, and bidding strategies.
  • Collaborate with the brand team to ensure content, A+ pages, and brand stores are optimized for conversion.

• Marketplace Operations

  • Manage inventory planning, forecasting, and replenishment in coordination with the supply chain team.
  • Own account health metrics, including Order Defect Rate (ODR), ASIN suppressions, Fulfilled by Amazon (FBA) compliance, and policy adherence.
  • Lead negotiations for Amazon deals, including Lightning Deals, Coupons, Subscribe & Save, and seasonal promotions.
  • Handle seller central/vendor central operations, including case management and escalations.

• International Expansion

  • Drive international market activation, covering pricing, compliance, localization, and regulatory requirements.
  • Work with cross-border logistics and fulfillment partners (FBA, Third-Party Logistics) to ensure seamless international operations.
  • Track global competitor movements and category trends to continuously sharpen market positioning.

• Analytics & Reporting

  • Build and maintain a performance dashboard covering GMV, revenue, ROAS, Advertising Cost of Sales (ACOS), new-to-brand (NTB) metrics, and profit margins.
  • Deliver weekly and monthly performance reviews to leadership, providing actionable insights.
  • Utilize Brand Analytics, Market Basket Analysis, and Share of Voice data to inform and guide strategic initiatives.

Qualifications

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Technical Skills:
  • Proficiency in Amazon Seller Central and/or Vendor Central.
  • Strong understanding of Amazon advertising strategies and performance metrics.
  • Experience with inventory management systems and data analytics tools.
• Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Proven ability to manage multiple projects and adapt to rapidly changing environments.

Preferred Skills

• Experience in e-commerce or digital marketing within the FMCG (Fast-Moving Consumer Goods) sector.
• Familiarity with international e-commerce platforms and market regulations.
• Capability to interpret complex data sets for informed decision-making.

Experience

• A minimum of 5 years of experience in account management, e-commerce, or digital marketing, with a focus on Amazon or similar marketplaces.

Environment

• The position may require a mix of remote and in-office work environments, dependent on company policies and operational needs.

Salary

• Estimated salary range is not specified.

Growth Opportunities

• Opportunities for career advancement within the company as it continues to grow in the D2C segment and expands its international footprint.

Benefits

• Offered benefits are not specified.