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KAM | Scrabble

Posted on June 21, 2024

Job Description

Key responsibilities:<br /><br /> Account Management<br /> o<br /> Own and build strong relationships with key clients assigned. This will include staying in regular touch with clients, updating them on new products and services<br /> o<br /> Think through ideas to expand Flexing It’s work in each key account – map businesses where we aren’t present, identify priorities for the client<br /> o<br /> Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts<br /> o<br /> Represent Flexing It externally and undertake calls and presentations with new clients<br /> o<br /> Drive targeted BD initiatives - by sector or by client type – over and above key account management responsibilities<br /><br /> Client support for projects<br /> o<br /> Understanding requirements of organizations and guiding associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal use of the technology)<br /> o<br /> Reviewing the shortlist of consultants for a project and sharing those with the client<br /> o<br /> Supporting associates where needed on consultant interaction for negotiation on fees etc<br /> o<br /> Staying in touch with clients for query resolution and any support required<br /><br /> Cross-cutting initiatives<br /> o<br /> Own and drive cross team projects from time to time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.

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