Key responsibilities:
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Account Management
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Own and build strong relationships with key clients assigned. This will include staying in regular touch with clients, updating them on new products and services
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Think through ideas to expand Flexing It’s work in each key account – map businesses where we aren’t present, identify priorities for the client
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Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
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Represent Flexing It externally and undertake calls and presentations with new clients
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Drive targeted BD initiatives - by sector or by client type – over and above key account management responsibilities
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Client support for projects
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Understanding requirements of organizations and guiding associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal use of the technology)
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Reviewing the shortlist of consultants for a project and sharing those with the client
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Supporting associates where needed on consultant interaction for negotiation on fees etc
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Staying in touch with clients for query resolution and any support required
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Cross-cutting initiatives
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Own and drive cross team projects from time to time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.