Manager-Business Process

Job Summary

The Manager-Business Process will play a crucial role in enhancing customer and client experiences through effective business process improvement projects. This position is responsible for identifying optimization opportunities, executing enhancements, and collaborating with cross-functional teams to ensure project success.

Responsibilities

• Assist in managing business process improvement projects to enhance customer and client experience.
• Support the identification of process optimization opportunities.
• Execute process enhancements under the guidance of senior team members.
• Assist with project communication and reporting.
• Collaborate with cross-functional teams to ensure project success.
• Act as a liaison between team members and stakeholders.
• Assist in resource allocation and project planning.
• Learn and apply process optimization methodologies effectively.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 6+ years of relevant work experience in the industry, with a minimum of 2+ years in a similar role.
• Proven experience in business process services.
• Experience in business process analysis and recommendations.
• Proficiencies in process analysis and data-driven decision-making.
• A continuous learner who stays abreast of industry knowledge and technology.

Experience

• 6+ years of relevant work experience in the industry, with at least 2+ years in a similar role.

Environment

• Work Type: Full time
• Work Mode: In-office
• Job Location: Bangalore

Salary

• Estimated salary range: ₹1,600,000

Job Start Date

• September 4, 2025

Job End Date

• December 3, 2025