City Manager

Company Overview

Freight Tiger is building India’s largest logistics marketplace, leveraging cutting-edge technology to transform the way demand and supply connect in the trucking industry. We empower logistics service providers (LSPs) and fleet owners through a seamless digital platform that drives efficiency, engagement, and value creation across the board.

Job Summary

We are looking for a highly motivated and entrepreneurial City Manager to own the P&L and lead city-level operations across demand generation, supply acquisition, fulfillment, and collections. This role is business-critical and requires strategic thinking, hands-on execution, team leadership, and strong relationship-building with stakeholders on both the demand and supply sides.

Responsibilities

• Demand Generation: Drive adoption of the Freight Tiger platform among transporters and logistics service providers (LSPs) in your city. Build and maintain strong relationships with top LSPs to drive repeat orders and consistent engagement.
• Supply Acquisition & Engagement: Identify, onboard, and engage fleet owners and truck operators. Ensure supply readiness to meet demand requirements at all times and develop programs to retain and grow supply-side partnerships.
• Fulfillment Oversight: Ensure seamless matching between transport demand and fleet supply. Drive fulfillment efficiency through effective coordination of teams and the use of platform tools, solving operational bottlenecks to improve key fulfillment metrics.
• Collections Management: Oversee collections from LSPs and transporters post-trip completion, ensuring timely and accurate reconciliation of payments while working closely with the collections team to resolve disputes and improve recovery.

Qualifications

• 5–6 years of experience in operations, category management, or city P&L roles in logistics, digital freight brokerages (e.g., BlackBuck, Delhivery, Freight Tiger, Traho), or marketplaces (e.g., Ola, Uber, Rapido, Namma Yatri).
• Proven track record of managing cross-functional teams and consistently hitting business targets.
• Strong planning, execution, and analytical skills.
• Hands-on operator with a bias for action and strong problem-solving ability.
• Excellent relationship management and stakeholder handling skills.
• Comfortable with data-driven decision-making and KPI management.

Preferred Skills

• Experience in the logistics or transportation industry is highly desirable.
• Familiarity with digital platforms and marketplace dynamics.

Experience

5–6 years of relevant experience in operations or management roles as outlined in the qualifications section.

Environment

The position is based in Chennai, and it typically involves a blend of office work and field operations, requiring a hands-on approach in engaging with stakeholders.

Salary

Competitive compensation and performance-linked incentives will be offered.

Growth Opportunities

This position offers high ownership roles in a fast-growing, VC-backed logistics tech company, with opportunities to build and scale operations in one of India’s most critical industries.

Benefits

Freight Tiger provides a collaborative and entrepreneurial work culture, along with competitive compensation packages and performance-linked incentives. The company is committed to creating a diverse and inclusive workplace and encourages candidates from all backgrounds to apply.