Senior HR Manager | Scrabble & Jigsaw
Job Description
Senior HR Manager – People & Culture
Company Overview
Outhouse is one of India's leading bridge-to-luxury jewellery and accessories brands, celebrated for its bold design language, exceptional craftsmanship, and global vision. Founded by sisters Kaabia and Sasha Grewal, Outhouse has established a strong presence across retail, e-commerce, and international markets.
Job Summary
As the Senior HR Manager – People & Culture at Outhouse, you'll have the opportunity to build something meaningful that contributes to the growth of one of India's most distinctive luxury brands. In this strategic individual contributor role, you will partner directly with the founders and the leadership team to shape the people strategy essential for Outhouse's ambitious growth plans. Your focus will be on attracting exceptional talent, building a high-performance culture, and implementing scalable HR processes.
Responsibilities
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Talent Acquisition & Employer Branding
- Lead end-to-end recruitment across various functions, including corporate, retail, creative, marketing, and leadership.
- Develop and execute talent acquisition strategies aligned with business growth.
- Build a strong employer brand to attract high-calibre talent.
- Partner with recruitment agencies and external talent networks.
- Design structured interview frameworks and hiring scorecards.
- Improve hiring quality, candidate experience, and time-to-hire metrics.
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Performance Management & Talent Development
- Design, implement, and continuously improve the company's Performance Management System (PMS).
- Develop KRAs, KPIs, competency frameworks, and goal-setting processes.
- Facilitate quarterly and annual performance review cycles.
- Coach managers on performance conversations, feedback, and development planning.
- Develop Individual Development Plans (IDPs) and succession planning frameworks.
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HR Business Partnering & Organizational Strategy
- Partner closely with founders and department heads to align people strategy with business objectives.
- Advise leadership on organizational design, workforce planning, and capability building.
- Review organizational structures and recommend improvements to support future growth.
- Drive change management and organizational transformation initiatives.
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Learning & Development
- Identify organizational capability gaps.
- Build and drive the annual learning and development roadmap across the organization.
- Design leadership development initiatives and create structured onboarding programs.
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Employee Experience & Culture
- Strengthen employee engagement and foster a high-performance collaborative culture.
- Lead employee recognition and reward initiatives.
- Champion Outhouse's values and employee experience.
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HR Operations & Compliance
- Develop HR policies, Standard Operating Procedures (SOPs), and ensure compliance with labour laws.
- Oversee HR Management System (HRMS) implementation and maintain HR dashboards.
Qualifications
- Minimum 8–12 years of progressive HR experience.
- Strong exposure to Talent Acquisition, HR Business Partnering, Performance Management, Organization Development, Learning & Development, and Culture Building.
- Experience in luxury, fashion, retail, lifestyle, consumer, or founder-led businesses is preferred.
- Exceptional communication and interpersonal skills.
- Highly organized with excellent execution capabilities.
- Strategic thinking with a strong business mindset.
- Proficient in Microsoft Office and HRMS platforms.
Preferred Skills
- High ownership, accountability, and integrity.
- Strong stakeholder management and influencing skills.
- Analytical and data-driven decision-making skills.
- Comprehensive understanding of employment laws and HR best practices.
Experience
- 8–12 years of relevant HR experience in diverse settings, especially in luxury or consumer-focused organizations.
Environment
- The role is based in Gurgaon, working closely with the founders and leadership team to achieve strategic HR goals.
Salary
- Not specified.
Growth Opportunities
- This position offers opportunities to shape and impact the organization’s culture and growth trajectory, potentially leading to increased responsibilities and roles within the HR department.
Benefits
- Benefits package not specified.
