EBO Head – Retail

Job Summary

We are seeking an energetic, hands-on retail leader to oversee Exclusive Brand Outlet (EBO) operations, enhance store profitability, elevate brand experience, and drive business expansion for a new-age consumer business. This role is pivotal in steering multi-store retail operations and ensuring consistent brand visibility and customer engagement.

Responsibilities

• Lead multi-store EBO operations to drive sales growth, profitability, and operational excellence.
• Manage retail budgets, set store targets, and implement performance improvement plans.
• Drive business expansion through market evaluation, site selection, and end-to-end new store launches.
• Strengthen brand visibility and ensure a consistent customer experience across all stores.
• Collaborate with marketing and merchandising teams on visual merchandising, campaigns, promotions, and footfall generation.
• Monitor key performance indicators such as conversion rates, average transaction value, sales productivity, and inventory performance.
• Build, develop, and lead regional and store teams effectively.
• Coordinate with supply chain teams to ensure product availability and efficient replenishment.

Qualifications

• Bachelor’s degree required; MBA preferred.
• At least 8–10 years of relevant retail experience, including multi-store operations and team leadership.
• Experience with international fashion, sportswear, footwear, or lifestyle brands.
• Exposure to new-age consumer companies and fast-paced retail environments.
• Strong understanding of retail operations, brand building, customer engagement, and store economics.
• Proven experience in business expansion and new store launches.
• Strong commercial acumen, analytical skills, and people-management capabilities.
• Entrepreneurial mindset with high ownership and a hands-on approach.

Experience

• Minimum of 8 to 10 years in retail, specifically in multi-store operations and leadership roles.
• Experience working with international brands in fashion, sportswear, footwear, or lifestyle sectors.
• Demonstrated success in business expansion and launching new retail stores.

Environment

• Based in Bangalore.
• Role requires regular travel to stores and expansion markets.
• Fast-paced retail environment with a focus on operational excellence and brand consistency.