We're looking for a talented & experienced City Lead- Operations in Delhi. I

 

ncredible yet challenging opportunity to work with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.

 

Help oversee Same-Day Delivery & Hyperlocal operations across multiple dark stores in Delhi.

 

Manage all dark store/delivery fleet teams along with launch of new dark stores across Delhi, as per the expansion plan.

 

Work closely with our customers D2C/ECommerce Brands) and support them in expansion/growth across Bangalore.

 

Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.

 

Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Deliveries & meet SLAs across the city. Lead all metrics related to reliability,

customer experience & CPO (cost-perorder) as per business needs,

 

while continuously developing & implementing SOPs (dark store + last-mile) to improve them.

 

Oversee weekly audits and daily MIS reporting to Management.

 

Help create a rockstar culture amongst your team to scale to profitability.