Job Description:<br /> WinWire is looking for Associate Director - Delivery for its Bangalore/ Hyderabad location in the hot,<br /> growing market of Cloud and Data/AI related IT services leveraging Microsoft Azure. Working at<br /> WinWire provides a compelling opportunity for a rising star to be part of a winning team and achieve<br /> exponential career growth.<br /> Currently, WinWire is looking for a talented and driven individual to deliver great business outcomes<br /> leveraging our most strategic alliance (MS) and in turn help us grow exponentially leveraging the<br /> growing presence of Microsoft Azure in the Enterprise.<br /> WinWire is committed to providing an exciting, participatory and team-oriented work environment. In<br /> addition to our very competitive compensation packages, be prepared for challenging professional<br /> growth and fun along the way in our work hard, play hard corporate environment.<br /> Must-Haves:<br />  Overall 17 to 20 years of experience with majority in mid-size IT services firms<br />  At least 10 years of experience managing onsite-offshore based delivery<br />  Owned P&L of $5+Mil Revenue in an onsite-offshore delivery execution model<br />  Exceptional relationship building and management skills to deliver superior services<br />  Ability to understand WinWire eco-system to deliver accelerated revenue growth<br /> Work Location: Bangalore/ Hyderabad<br /> Responsibilities:<br /> Delivery Management<br />

1. Be responsible for smooth execution of all the development and support projects<br />
2. Reviews with the Delivery/ Program/ Project Managers for project reviews, risks evaluation and<br /> tracking issues on a weekly basis<br />
3. Publish Account Updates on: Project Delivery, People, Customer, Opportunities, Strategic<br /> Initiatives.<br />
4. Conduct regular connects with the customer’s point-of-contact for project feedback/issues/<br /> escalation and establishing a good relationship<br />
5. Be WinWire project team's point of contact for project-specific internal or customer escalation/<br /> follow ups by building suitable dashboards and status addressing the concerns<br />
6. Be aware of customer delivery process and suggest necessary internal changes to the delivery<br /> process to align with the customer’s process<br />
7. Support India and US hiring team with interview process and smooth onboarding of the selected<br /> candidates<br />
8. Own and maintain Account Playbook with regular updates<br />
9. Experience in one of the technical areas is mandatory<br /> a. Must have worked on at least 5+ large scale projects building solutions for Data<br /> Pipelines (using ADF, Data Lake, Synapse), Data warehousing, Data Modelling on Azure<br /> Data Platform (AWS and GCP are good to have) and scalable high performance reporting<br /> solution using Power BI.<br /> OR<br /> b. Must have worked on at least 5+ large scale projects focusing on digital transformation,<br /> product engineering using Microsoft Tech Stack, Cloud modernization or Modern<br /> Workspace solutions<br /> Account Management<br />
10. Work with the Account Manager & delivery team on any new opportunity in the Account and<br /> review the Opportunity closure plan<br />
11. Proactively update the Account Management team of any changes at the customer end<br />
12. Build and establish relationship with existing and new contacts within and across departments<br /> at the customer location<br />
13. Initiate, prepare and actively participate in the Monthly and Quarterly Business Review meeting<br /> with the customer<br />
14. Manage P&L for the accounts with respect to Revenue, Gross Margin and operational excellence<br /> covering the resource utilization, bench and billing<br />
15. Keep WinWire Management team updated of any customer escalation/ concerns/ issues at the<br /> project as well as account level<br />
16. Initiate and Track hiring request with the Hiring Team for all hiring positions (Projects and<br /> Consulting) for the account and be responsible for closure of the positions<br />
17. Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely<br /> manner<br /> Technical Competency<br />
18. Be well-versed with Microsoft Technology landscape at Level 200<br />
19. Understand the customer technology landscape to provide necessary guidance to the delivery<br /> team<br />
20. Organize Brown Bag sessions/envisions sessions for demonstrating WinWire Technical<br /> capabilities in the areas the customer is interested in and/or need help<br /> People Management<br />
21. Track hiring, preboarding and joining of resources (FTE/ Contract) hired for various engagements<br />
22. Ensure new resources are engaged and mentored well to bring them to WinWire culture at the<br /> earliest<br />
23. Conduct regular 1:1 with the senior team members to mentor/ track/act on specific concerns<br />
24. Work with the L&D department for training needs specific to customer projects and track it to<br /> closure<br />
25. Work with the HR department for any concerns raised by the team members<br />
26. Identify performing team members for Spot Award, Quarterly Award and Annual Award<br />
27. Encourage team members to be part of WinWire events like Brown Bag sessions, Friday events<br /> (as applicable)<br /> About WinWire<br /> WinWire Technologies is a Data-driven Digital Engineering company that supports enterprises across<br /> Healthcare, Retail, Hi-Tech, and Manufacturing and several other industry domains in navigating their<br /> digital transformation journey. WinWire enables its customers to drive business growth and gain<br /> competitive advantage by aligning business value and digital technologies, calling this process “Stitching<br /> the Digital Fabric.”<br /> Over the last 15 years, WinWire has enabled the success of various customers across multiple domains<br /> including Healthcare, Financial Services and Hi-tech Manufacturing leveraging its core values of People<br /> First, Technology Leadership and Execution Excellence. To hear some of our customer testimonials and<br /> read our customer success stories, please visit https://www.winwire.com/testimonials/ . WinWire is a<br /> Microsoft Gold Managed Partner which is indicative of a deep relationship with Microsoft that<br /> eventually translates into thought leadership for our clients.<br /> WinWire is headquartered in Santa Clara, California with sales offices in New Jersey, Philadelphia,<br /> Atlanta and Chicago & development centers in Hyderabad and Bangalore, India.<br />