Chief Growth Officer | Scrabble
Posted on March 13, 2023
Job Description
<div>The candidate will be responsible for the D2C and E-commerce Digital Growth and<br />
Marketing function of the business, along with building and managing the growth team.<br />
The role is based in Bangalore.</div>
<div>Key Responsibilities:<br />
● Growth (performance) marketing on D2C and marketplace channels:-<br />
a. Drive overall revenue growth on D2C and marketplaces<br />
b. D2C<br />
i. First time customer acquisition:<br />
1. Determine targets and allocate budgets for performance<br />
marketing spends<br />
2. Lead the team to develop creatives, audiences and campaigns<br />
to execute and achieve targets<br />
3. Spends to be executed on (but not limited to) Google, Meta,<br />
affiliates, influencers etc<br />
4. Work with data and analytics teams to implement best<br />
measurement frameworks, mine deeper insights and run A/B<br />
and multivariate tests to iterate into new ideas</div>
<div>ii. Repeat customer marketing<br />
1. Deliver customer delight through on-site and off-site<br />
interventions:-<br />
2. Conceptualize and execute campaigns using CRM over<br />
channels like SMS / Email / Whatsapp</div>
<div>c. Marketplace<br />
i. Mange budgets, targets and executions for sales on marketplaces<br />
including (but not limited to) amazon, flipkart, cred, big basket, firstcry,<br />
etc</div>
<div>● CRO (Conversion Rate optimization)</div>
<div>a. Handle all activities that will help in increased conversions such as (but not<br />
limited to) page speed, product page listing etc</div>
<div>● Marketplace optimizations<br />
a. Ensure listings on marketplaces are optimized, prices are uniform, deals /<br />
offers are consistent</div>
<div>● Work with operations team to plan and allocate stock to various channels<br />
● Work closely with digital agencies to increase conversions, cross-sell, drive platform<br />
specific influencer activities, and focus on upselling to increase the customer<br />
engagement via multiple digital channels<br />
● Reporting<br />
a. Daily / weekly / monthly reporting formats to be executed<br />
● Support with new product development</div>
<div>Skills &amp; experience we are looking for:<br />
● 8-12 years of performance marketing experience in D2C and e-commerce<br />
organizations<br />
● Ability to create monthly and quarterly sales plans and budgets needed to execute<br />
them.<br />
● Strong knowledge and experience of running ads on the Meta, Google, AMS and<br />
other marketing place platforms (Jiomart, CRED, Flipkart, Firstcry etc) with the<br />
objective being to drive traffic and generate purchase conversions<br />
● Working experiencer of influencer marketing campaigns – from conceptualizing to<br />
executing to reporting<br />
● A customer centric approach that will help creating end to end online customer<br />
journey<br />
● Strong command over writer and spoken Engligh<br />
● Working knowledge of SEO<br />
● Advanced knowledge of MS Office and Google suite of products<br />
● Strength working with cross functional teams in a high growth environment</div>
<div>Why work with us:</div>
<div>● You will be part of our founding team and be responsible for the most important<br />
mandate of the company.<br />
● A unique opportunity to build a nascent category in India that has a large TAM.<br />
● We genuinely care for what we’re doing and your work will help leave a more<br />
sustainable footprint for our planet.<br />
● The opportunity to generate personal wealth as this role comes with ESOPs<br />
● The chance to work with a small and dedicated team who care for what we’re<br />
doing.<br />
● A higher learning curve which will help you hone your skills even more.</div>
<div>ABOUT US:<br />
Born Good is a digital first FMCG brand with a core mission to enable people contribute to<br />
the planet in a small yet significant way. Born Good products are USDA certified and plant-<br />
based. They are effective cleaners that are 100% safe and non-toxic. We are a funded<br />
startup and backed up RPSG Ventures.<br />
www.borngood.in</div>