<style type="text/css"> </style> <div>Company : InPrime Finserv<br /> Role : Production Support Engineer&nbsp;<br /> Location : HSR Layout, Bengaluru&nbsp;<br /> Company Website: https://www.inprime.in/</div> <div>Key Responsibilities<br /> 1. Monitor production systems, APIs, and services for uptime and performance.<br /> 2. Troubleshoot and resolve issues, escalating as needed.<br /> 3. Respond promptly to alerts, incidents, and tickets.<br /> 4. Conduct RCA, document fixes, and maintain runbooks/guides.<br /> 5. Support deployments, release validations, and smoke testing.<br /> 6. Collaborate with engineering, QA, and DevOps to prevent recurring issues.<br /> 7. Assist in incident management, communication, and reporting.</div> <div>Requirements<br /> 1. 0&ndash;4 years&rsquo; experience in production/application support (freshers with strong skills may apply).<br /> 2. Basic Linux/Unix, shell scripting, APIs, databases, and networking knowledge.<br /> 3. Familiarity with monitoring tools (CloudWatch, Grafana, Kibana).<br /> 4. Strong analytical, troubleshooting, and communication skills.</div> <style type="text/css"> </style>