1. Sales Ownership & Conversions

• Own the full L1 → L2 → L3 conversion funnel.
• Drive post-webinar sales calls, follow-ups, and closing rates.
• Ensure consistent conversion metrics (targets, daily reviews, escalation tracking).
• Work closely with Ankit ji’s team to optimize offers, pitch, and product positioning.

2. Team Management

• Manage and coach the Relationship Managers (RMs) and telecallers (12+ people).
• Run daily sales huddles: targets, objections, closing challenges.
• Create and update scripts, rebuttals, and call templates.
• Recruit and train new sales members as needed.

3. Sales Process Design

• Build the Post-Webinar Sales Playbook:
  • Follow-up timeline (24h, Day 3, Day 7)
  • Call scripts, SMS/email follow-ups, WhatsApp templates
  • CRM hygiene and reporting standards
• Ensure all leads and outcomes are tracked in the CRM.

4. Data & Reporting

• Work with Ravi (Data Analyst) to get weekly funnel insights.
• Analyze perform
• ance: attendance → leads → sales → repeat rate.
• Present weekly reports in the Revenue Room meeting.