Assistant City Lead | Scrabble
Posted on November 25, 2024
Job Description
<div>We're looking for a talented & experienced City Lead- Operations in Delhi. I</div>
<div> </div>
<div>ncredible yet challenging opportunity to work with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.</div>
<div> </div>
<div>Help oversee Same-Day Delivery & Hyperlocal operations across multiple dark stores in Delhi.</div>
<div> </div>
<div>Manage all dark store/delivery fleet teams along with launch of new dark stores across Delhi, as per the expansion plan.</div>
<div> </div>
<div>Work closely with our customers D2C/ECommerce Brands) and support them in expansion/growth across Bangalore.</div>
<div> </div>
<div>Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.</div>
<div> </div>
<div>Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Deliveries & meet SLAs across the city. Lead all metrics related to reliability,</div>
<div>customer experience & CPO (cost-perorder) as per business needs,</div>
<div> </div>
<div>while continuously developing & implementing SOPs (dark store + last-mile) to improve them.</div>
<div> </div>
<div>Oversee weekly audits and daily MIS reporting to Management.</div>
<div> </div>
<div>Help create a rockstar culture amongst your team to scale to profitability.</div>