<div>Project Manager - Job Description</div> <div>Key Responsibilities<br /> 1. Project Planning &amp; Roadmapping<br /> Define and maintain the project roadmap aligned with business goals.</div> <div><br /> Break down features and requirements into clear deliverables and timelines.</div> <div><br /> Coordinate with product, tech, and business teams for project scope and priority.</div> <div><br /> 2. Timeline &amp; Delivery Management<br /> Create and manage detailed project plans, timelines, and milestones.</div> <div><br /> Track progress and ensure on-time delivery of all phases.</div> <div><br /> Facilitate cross-team alignment and remove blockers.</div> <div><br /> 3. Sprint Planning &amp; Execution<br /> Lead sprint ceremonies: sprint planning, daily stand-ups, retrospectives, and reviews.</div> <div><br /> Collaborate with tech leads and developers to estimate efforts and allocate tasks.</div> <div><br /> Maintain sprint boards, backlogs, and story documentation.</div> <div><br /> 4. Risk Management<br /> Identify project risks, dependencies, and potential bottlenecks early.</div> <div><br /> Create mitigation strategies and escalate issues on time.</div> <div><br /> Ensure proactive communication with stakeholders.</div> <div><br /> 5. Technical &amp; Shopify Coordination<br /> Work closely with Shopify developers to understand feasibility, theme architecture, Liquid templates, and app behavior.</div> <div><br /> Support integration of third-party services like GoKwik, Klaviyo, Judge.me, Razorpay/PayU, logistics systems, etc.</div> <div><br /> Understand APIs, webhooks, Shopify Admin API/Storefront API basics, and tech workflows.</div> <div><br /> 6. Stakeholder Management<br /> Provide regular project updates to leadership and cross-functional partners.</div> <div><br /> Set clear expectations and maintain transparency on progress.</div> <div><br /> Facilitate communication between product, design, QA, and development teams.</div> <div><br /> 7. Quality &amp; Process Improvement<br /> Ensure adherence to quality standards and development processes.</div> <div><br /> Help define and continuously improve project management frameworks.</div> <div><br /> Promote documentation and best practices.</div> <div>8. Support System Coordination<br /> Serve as the primary point of contact for all technical queries raised to the support system.</div> <div><br /> Monitor, track, and raise support tickets to 3rd party vendors.</div> <div><br /> Ensure timely follow-up and closure of technical issues.</div>