E-commerce Business Manager

Company Overview

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Job Summary

The E-commerce Business Manager will be responsible for owning and growing the business across quick-commerce platforms and marketplaces. The role involves building relationships with key stakeholders, managing product catalogues, and executing marketing strategies to drive sales and conversion.

Responsibilities

• Own and grow business across quick-commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and marketplaces like Amazon and Flipkart.
• Build and manage relationships with platform category managers and key account managers.
• Manage product catalogue, listings, product content, imagery, pricing, and assortment across platforms.
• Plan and execute platform promotions, sponsored ads, and visibility campaigns to drive Gross Merchandise Value (GMV) and conversion.
• Track and improve in-stock availability, fill rates, and platform service levels.
• Coordinate demand planning and inventory for fulfilment centres and dark stores.
• Analyse platform performance — sales, ratings, share of search, Return on Advertising Spend (ROAS) — and optimise accordingly.
• Manage online pricing, deals, and promotional calendars in line with brand and margin guidelines.
• Prepare performance reports and recommend strategies to scale the online channel.

Qualifications

• Education: Bachelor's degree in Business, Marketing, or a related field preferred.
• Experience: 5–10 years managing quick-commerce and/or e-commerce business in FMCG (Fast-Moving Consumer Goods) / packaged foods.
• Hands-on experience with platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, and Flipkart.

Preferred Skills

• Strong analytical skills to assess platform performance.
• Excellent communication and relationship management skills.
• Proficiency in marketing strategy development and execution.
• Knowledge of inventory management and demand planning.

Experience

5–10 years of experience required managing quick-commerce and/or e-commerce business.

Environment

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Salary

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Growth Opportunities

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Benefits

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