E-commerce Business Manager
Company Overview
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Job Summary
The E-commerce Business Manager will be responsible for owning and growing the business across quick-commerce platforms and marketplaces. The role involves building relationships with key stakeholders, managing product catalogues, and executing marketing strategies to drive sales and conversion.
Responsibilities
- Own and grow business across quick-commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and marketplaces like Amazon and Flipkart.
- Build and manage relationships with platform category managers and key account managers.
- Manage product catalogue, listings, product content, imagery, pricing, and assortment across platforms.
- Plan and execute platform promotions, sponsored ads, and visibility campaigns to drive Gross Merchandise Value (GMV) and conversion.
- Track and improve in-stock availability, fill rates, and platform service levels.
- Coordinate demand planning and inventory for fulfilment centres and dark stores.
- Analyse platform performance — sales, ratings, share of search, Return on Advertising Spend (ROAS) — and optimise accordingly.
- Manage online pricing, deals, and promotional calendars in line with brand and margin guidelines.
- Prepare performance reports and recommend strategies to scale the online channel.
Qualifications
- Education: Bachelor's degree in Business, Marketing, or a related field preferred.
- Experience: 5–10 years managing quick-commerce and/or e-commerce business in FMCG (Fast-Moving Consumer Goods) / packaged foods.
- Hands-on experience with platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, and Flipkart.
Preferred Skills
- Strong analytical skills to assess platform performance.
- Excellent communication and relationship management skills.
- Proficiency in marketing strategy development and execution.
- Knowledge of inventory management and demand planning.
Experience
5–10 years of experience required managing quick-commerce and/or e-commerce business.
Environment
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Salary
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Growth Opportunities
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Benefits
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