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City lead | Scrabble & Jigsaw

Posted on January 23, 2025

Job Description

<div>About Zippee<br /> Zippee is building Indiaʼs #1 Quick Commerce Logistics for Ecommerce brands.<br /> Brands like Epigamia, The Face Shop connect their online store to Zippee in just a few clicks &amp; can kickstart 2 Hr/Same-Day Delivery for customers&ndash; through our dark store network across India.<br /> Our team comprises folks from Reliance Retail, Retention Science, Tracelink, zomato, &amp; institutions like Hindu College, BITS Pilani, and the University of Southern California.<br /> Weʼre backed by VCs &amp; founders of India&#39;s biggest unicorns like Ashneer Grover BharatPe), Kunal Shah CRED, Peyush Bansal Lenskart), Prashant Pitti (easemytrip).<br /> Learn more at www.zippee.delivery<br /> Job Description<br /> &nbsp;Location<br /> &nbsp; &nbsp; &nbsp; &nbsp;Bangalore Chennai Hyderabad Kolkata Mumbai Pune<br /> &nbsp; &nbsp;<br /> City Lead<br /> 2<br /> We&#39;re looking for a talented &amp; experienced City Lead- Operations in Mumbai.<br /> Incredible yet challenging opportunity to work with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.<br /> This is an in-person role at our dark store and you must be based near Andheri East.<br /> Responsibilities<br /> Help oversee Same-Day Delivery &amp; Hyperlocal operations across multiple dark stores in Mumbai.<br /> Manage all dark store/delivery fleet teams along with launch of new dark stores across Mumbai, as per the expansion plan.<br /> Work closely with our customers D2C/ECommerce Brands) and support them in expansion/growth across Bangalore.<br /> Own all aspects of dark store &amp; last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.<br /> Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Deliveries &amp; meet SLAs across the city.<br /> Lead all metrics related to reliability, customer experience &amp; CPO (cost-per- order) as per business needs, while continuously developing &amp; implementing SOPs (dark store + last-mile) to improve them.<br /> Oversee weekly audits and daily MIS reporting to Management.<br /> Help create a rockstar culture amongst your team to scale to profitability.<br /> Qualifications<br /> 612 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/dark store/logistics tech companies.</div> <div>City Lead<br /> 3<br /> Team management, stakeholder management, &amp; independent decision-making experience are a must.<br /> Must have an owner&#39;s mindset. We are looking for owners &ndash; not employees.<br /> Benefits<br /> Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.<br /> Annual company retreat. Growth Opportunities</div>
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