Operations Manager- S&E | Scrabble & Jigsaw
Posted on January 23, 2025
Job Description
About Zippee
Zippee is building Indiaʼs #1 Quick Commerce Logistics for Ecommerce brands.
Brands like Epigamia, The Face Shop connect their online store to Zippee in just a few clicks & can kickstart 2 Hr/Same-Day Delivery for customers– through our dark store network across India.
Our team comprises folks from Reliance Retail, Retention Science, Tracelink, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
Weʼre backed by VCs & founders of India's biggest unicorns like Ashneer Grover BharatPe), Kunal Shah CRED, Peyush Bansal Lenskart), Prashant Pitti (easemytrip).
Learn more at www.zippee.delivery
Job Description
Location
Bangalore Chennai Hyderabad Kolkata Mumbai Pune
City Lead
2
We're looking for a talented & experienced City Lead- Operations in Mumbai.
Incredible yet challenging opportunity to work with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
This is an in-person role at our dark store and you must be based near Andheri East.
Responsibilities
Help oversee Same-Day Delivery & Hyperlocal operations across multiple dark stores in Mumbai.
Manage all dark store/delivery fleet teams along with launch of new dark stores across Mumbai, as per the expansion plan.
Work closely with our customers D2C/ECommerce Brands) and support them in expansion/growth across Bangalore.
Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Deliveries & meet SLAs across the city.
Lead all metrics related to reliability, customer experience & CPO (cost-per- order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
Oversee weekly audits and daily MIS reporting to Management.
Help create a rockstar culture amongst your team to scale to profitability.
Qualifications
612 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/dark store/logistics tech companies.
Zippee is building Indiaʼs #1 Quick Commerce Logistics for Ecommerce brands.
Brands like Epigamia, The Face Shop connect their online store to Zippee in just a few clicks & can kickstart 2 Hr/Same-Day Delivery for customers– through our dark store network across India.
Our team comprises folks from Reliance Retail, Retention Science, Tracelink, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
Weʼre backed by VCs & founders of India's biggest unicorns like Ashneer Grover BharatPe), Kunal Shah CRED, Peyush Bansal Lenskart), Prashant Pitti (easemytrip).
Learn more at www.zippee.delivery
Job Description
Location
Bangalore Chennai Hyderabad Kolkata Mumbai Pune
City Lead
2
We're looking for a talented & experienced City Lead- Operations in Mumbai.
Incredible yet challenging opportunity to work with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
This is an in-person role at our dark store and you must be based near Andheri East.
Responsibilities
Help oversee Same-Day Delivery & Hyperlocal operations across multiple dark stores in Mumbai.
Manage all dark store/delivery fleet teams along with launch of new dark stores across Mumbai, as per the expansion plan.
Work closely with our customers D2C/ECommerce Brands) and support them in expansion/growth across Bangalore.
Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Deliveries & meet SLAs across the city.
Lead all metrics related to reliability, customer experience & CPO (cost-per- order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
Oversee weekly audits and daily MIS reporting to Management.
Help create a rockstar culture amongst your team to scale to profitability.
Qualifications
612 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/dark store/logistics tech companies.
City Lead
3
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners – not employees.
Benefits
Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
Annual company retreat. Growth Opportunities
3
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners – not employees.
Benefits
Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
Annual company retreat. Growth Opportunities