City lead | Scrabble & Jigsaw
Posted on January 23, 2025
Job Description
<div>About Zippee<br />
Zippee is building Indiaʼs #1 Quick Commerce Logistics for Ecommerce brands.<br />
Brands like Epigamia, The Face Shop connect their online store to Zippee in just a few clicks & can kickstart 2 Hr/Same-Day Delivery for customers– through our dark store network across India.<br />
Our team comprises folks from Reliance Retail, Retention Science, Tracelink, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.<br />
Weʼre backed by VCs & founders of India's biggest unicorns like Ashneer Grover BharatPe), Kunal Shah CRED, Peyush Bansal Lenskart), Prashant Pitti (easemytrip).<br />
Learn more at www.zippee.delivery<br />
Job Description<br />
Location<br />
Bangalore Chennai Hyderabad Kolkata Mumbai Pune<br />
<br />
City Lead<br />
2<br />
We're looking for a talented & experienced City Lead- Operations in Mumbai.<br />
Incredible yet challenging opportunity to work with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.<br />
This is an in-person role at our dark store and you must be based near Andheri East.<br />
Responsibilities<br />
Help oversee Same-Day Delivery & Hyperlocal operations across multiple dark stores in Mumbai.<br />
Manage all dark store/delivery fleet teams along with launch of new dark stores across Mumbai, as per the expansion plan.<br />
Work closely with our customers D2C/ECommerce Brands) and support them in expansion/growth across Bangalore.<br />
Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.<br />
Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Deliveries & meet SLAs across the city.<br />
Lead all metrics related to reliability, customer experience & CPO (cost-per- order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.<br />
Oversee weekly audits and daily MIS reporting to Management.<br />
Help create a rockstar culture amongst your team to scale to profitability.<br />
Qualifications<br />
612 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/dark store/logistics tech companies.</div>
<div>City Lead<br />
3<br />
Team management, stakeholder management, & independent decision-making experience are a must.<br />
Must have an owner's mindset. We are looking for owners – not employees.<br />
Benefits<br />
Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.<br />
Annual company retreat. Growth Opportunities</div>