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Customer Care | Scrabble & Jigsaw

Posted on December 27, 2024

Job Description

About Cinnamon Kitchen<br /> At The Cinnamon Kitchen, we believe that food should be healthy and delicious at the same time. Through our range of spreads, snacks, cookies, cakes and breads, we aim to help people switch to nourishing plant based, organic and gluten free treats and see them as not just an alternative but a preferred choice. All our products are prepared using the highest quality ingredients and minimal processing to we deliver food that is dense in nutrients and free of preservatives and additives.<br /> Job Description: Customer Care Executive<br /> Position: Customer Care Executive<br /> Experience: Entry Level<br /> Key Responsibilities:<br />

  • Handle customer queries regarding product details (e.g., vegan, gluten-free).<br />
  • Respond to inquiries about food delivery and order statuses.<br />
  • Ensure high levels of customer satisfaction through effective communication.<br />
  • Manage calls and maintain accurate logs of customer interactions.<br /> Requirements:<br />
  • Female candidates preferred.<br />
  • Strong communication skills and product knowledge.<br />
  • Ability to work in rotational shifts as per the schedule.<br />
  • Customer-oriented with excellent problem-solving abilitie
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