Head of Ecommerce & Quick Commerce | Scrabble & Jigsaw
Posted on 09-10-2026
Job Description
Head of Ecommerce & Quick Commerce
Company Overview
Not specified.
Job Summary
The Head of Ecommerce & Quick Commerce is responsible for leading and executing the company's online sales strategies, with a focus on expanding ecommerce channels and quick commerce initiatives. This role involves overseeing digital sales platforms, optimizing customer experience, and driving revenue growth through innovative ecommerce solutions. The position plays a critical role in aligning online commerce efforts with overall business objectives and ensuring a seamless omnichannel experience.
Responsibilities
- Develop and implement comprehensive ecommerce and quick commerce strategies to increase online sales and market share.
- Oversee the management and optimization of all digital sales channels, including website, mobile app, and third-party platforms.
- Lead cross-functional teams including marketing, logistics, and technology to ensure smooth execution of ecommerce initiatives.
- Analyze sales data, customer behavior, and market trends to identify growth opportunities and improve conversion rates.
- Manage relationships with external partners, vendors, and technology providers to enhance ecommerce capabilities.
- Monitor key performance indicators (KPIs) and prepare regular reports to track progress and inform strategic decisions.
Qualifications
- Proven experience in ecommerce management, preferably in quick commerce or fast-paced retail environments.
- Strong understanding of digital marketing, online sales platforms, and customer experience optimization.
- Proficiency in ecommerce tools, analytics platforms, and CRM systems.
- Excellent leadership, strategic thinking, and project management skills.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Bachelor's degree in Business Administration, Marketing, E-commerce, or related field; advanced degrees preferred.
- Knowledge of supply chain, logistics, and inventory management related to ecommerce.
Preferred Skills
- Experience with omnichannel retail strategies.
- Familiarity with emerging trends in quick commerce and last-mile delivery.
- Ability to innovate and adapt in a rapidly changing digital landscape.
- Strong negotiation and vendor management skills.
- Multilingual abilities are a plus.
Experience
- Minimum of 8+ years of relevant experience in ecommerce, digital sales, or retail management.
- Prior leadership roles managing large teams and complex projects in ecommerce environments.
Environment
- The role may involve a hybrid work setting, combining in-office and remote work.
- Fast-paced, dynamic environment requiring agility and proactive problem-solving.
- Collaboration with cross-functional teams including marketing, logistics, IT, and customer service.
Salary
Not specified.
GrowthOpportunities
Not specified.
Benefits
Not specified.
