Network Engineer

SPE

Educational Qualification : Degree in Computer Science or equivalent

LAN/WAN, IPAM, Load Balancer, Packet Analyzer

AIS/ASE/MASE/CCIE /PCNSE/ CCSA

5 to 6  years relevant experience

·       Minimum of 6 - 10 years’ experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills.

• Install and maintain core LAN Connectivity in support of Servers, Storage, Applica-tion and other Hardware and devices used to support Services to the End User;
• Support and maintain a multi-protocol LAN Network, including:
• Managing addresses and addressing schemes as required; and
• Managing Customer’s Application specific network addressing schemes as designated by Customer;
• Support and maintain LAN QoS and CoS separation and differentiation to require to ensure the quality of all applications and systems, especially video, VoIP, and other latency sensitive applications;
• Provide LAN based support for all systems such as video, multicast, VoIP, and so forth;
• Support Network protocols according to Customer’s Architecture, including the pro-vision of Virtual Local Area Networks (VLANs) and Access Control Lists (ACLs) or oth-er access controls for security and performance
• Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers.
• Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers.
• Extensive hands on experience with BIG-IP 5000 and 2000 series.
• Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox.
• Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing).
• Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4.
• Extensively worked on virtual F5 LTM module on VMware for application testing.
• Configured VCMP Host and created VCMP guests for Exchange and ACE migrations.
• Created a high availability feature between the VCMP guests for different VCMP hosts.
• Extensive knowledge in configuration via CLI (TMSH and advance shell).
• Good knowledge on basic iRules scripting and debugging.
• Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP
• Implementation of major application services with the iApps templates.
• Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check.
• Extensive knowledge and experience with hosting SSL certificates on F5 platforms.
• Experience in managing the load balancers in a high-availability infrastructure.

·       Solid understanding and experience in managing Data center LAN

·       Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills

·       Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer

·       Management of onsite vendors - During implementation activity and day after support.

·       Escalation point for network implementation issues  - Telco, Cabling, and Managed Service Vendor

·       Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.

·       Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks.

·       Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.

·       Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs.  Identify differences between end-to-end and local VLANs.  Establish guidelines for creating and deleting a VLAN in global mode.

·       Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network.

·       Knowledge in Switching & routing

·       Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2

·       CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS

·       Load balancer , F5,

·       BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000

·       WAN Optimizer

·       CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H,

·       ITIL V3 Foundation Certification is desired

Customer                        

•       Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues 

•       Provides timely updates to customers/team members        

•       Understands the criticality of cases and meets initial response time as defined in SLA.

•       Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action.                         

•       Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made         

             

Operational Excellence               

•       ITSM Process Compliance & Keeping all relevant documents up-to-date.

•       Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team.

•       Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution.

•       Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis.              

•       Responsible for keeping the project SharePoint portal/file share up-to-date.                           

•       Documents the problem/resolution to allow for future reference in Knowledge Database

•       Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation.

•       Participate in regular delivery audits

•       Document and maintain the standard operation procedures for the project.

 

Finance              

•       Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager.

•       Achieve in technical competency through continues improvement and automation for reduction in man efforts.

People               

•       Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior.

•       Responsible for maintaining high employee satisfaction and employee morale

•       Effective Verbal and Written communication