VP – Product

Job Summary

The VP – Product will lead the company’s product portfolio to scale AI-first, large-scale financial distribution across Bharat. This leadership role involves managing multiple products spanning loans, insurance, and investments, driving AI-powered innovation, owning UI/UX, and building a high-performing product and design team. The role reports to the Chief Product & Technology Officer.

Responsibilities

• Lead and scale a portfolio of products for advisors, customers, and partners, including loans, insurance, and investments; launch new products from concept to market.
• Define portfolio strategy balancing growth, profitability, and risk in collaboration with CEO, CPTO, CFO, and business and risk leaders.
• Design AI-first products leveraging advisor copilots, personalized recommendations, vernacular and conversational interfaces, and automated servicing.
• Collaborate with the Chief AI Officer to establish AI quality standards, evaluation metrics, guardrails, and responsible AI use in a regulated environment.
• Build and grow the product and design teams by hiring senior product managers, design leaders, and managers; establish career paths, levels, and hiring standards.
• Own UI/UX across all products, develop a design system and research practice tailored for Bharat users, focusing on vernacular languages, low-bandwidth environments, and joint advisor-customer usage.
• Scale distribution into additional towns and increase advisor and customer engagement without compromising trust or unit economics.
• Manage advisor and customer funnels end-to-end, set North Star metrics, and institutionalize experimentation.
• Partner with Engineering on onboarding/KYC, decisioning, partner APIs, and servicing while ensuring compliance with RBI digital lending norms and the Data Protection and Privacy Act (DPDP).

Qualifications

• Minimum 12 years of experience, including at least 8 years in consumer digital product management and 4 years leading product management teams.
• Proven track record of building and scaling product and design teams, including hiring senior PMs and managers.
• Experience managing a portfolio of products with zero-to-one launches and scaling digital fintech products with measurable success metrics.
• Demonstrated ability to ship machine learning (ML) or generative AI-powered products to real users and leverage AI for operational efficiency.
• Experience building products for large, diverse Indian audiences, ideally including Bharat.
• Strong design sensibility, data fluency (including SQL and product analytics), sound unit economics judgment, and excellent communication skills up to board level.

Preferred Skills

• Background in lending, credit, insurance, or investment products.
• Experience with assisted or agent-led distribution models.
• Familiarity with marketplaces and RBI-regulated financial environments.

Experience

• 12+ years overall professional experience.
• 8+ years in consumer digital product management.
• 4+ years in leadership roles managing product management teams.

Environment

• Location: Bengaluru, India.
• Full-time leadership role within the company’s executive team.
• Collaborative work environment with direct access to founders and senior leadership.
• Focus on Bharat-scale financial distribution with a mix of field engagement and office-based strategic planning.

Growth Opportunities

• Leadership role in a profitable fintech company on the path to IPO.
• Opportunity to shape and grow the product and design organization.
• Direct influence on the company’s AI-first product strategy and expansion across India’s underserved markets.