Job Title: Logistics & Export Coordinator (with Project Management Skills)

Location: Starting as Home Office (with travel to local authorities/customs as required)

Objective of the Role:

Ensure the efficient and accurate handling of all logistics and export operations from factories (“ex works”) to global destinations. The Logistics & Export Coordinator acts as a vital link between factories, freight forwarders, and Procos headquarters, ensuring timely and compliant shipments while maintaining excellent communication and documentation standards.

Key Responsibilities:

1. Logistics Coordination

• Organize, monitor, and coordinate shipments from factories via sea, air, and (if applicable) rail.
• Act as the primary interface between factories and freight forwarders to schedule pickups, loading, and delivery timelines.
• Oversee the entire shipment flow — from raw material planning through production to final dispatch.
• Track and manage logistics milestones, production and shipment schedules, and proactively escalate delays or bottlenecks.

2. Documentation & Compliance

• Review and manage all export-related documentation, including:
  • Commercial invoices, packing lists, certificates of origin, and transport documents.
  • L/C (Letter of Credit) documentation when applicable.
  • Customs and export compliance documentation per Indian regulations.
• Manage customs-related processes such as draw-back claims, GST refund documentation, and clearance procedures.
• Ensure the accurate exchange and verification of documents among factories, freight forwarders, and headquarters.

3. Reporting & Coordination

• Prepare shipment status reports for headquarters, including updates on delivery progress, risks, and delays.
• Maintain constant communication with stakeholders to ensure transparency and alignment on shipping priorities.
• Work closely with the QA/QC Officer to coordinate shipment readiness following quality approval.

4. Process Development & Optimization

• Develop and maintain standardized documentation and process frameworks to streamline logistics workflows.
• Support cost optimization efforts, such as benchmarking freight forwarders and identifying consolidation opportunities.
• Contribute to continuous improvement initiatives for logistics efficiency, compliance, and cost control.

Requirements:

• Education & Experience:
  • Bachelor’s degree or equivalent qualification in Logistics, Supply Chain Management, Export Management, or related fields.
  • Minimum 5 years of proven experience in export logistics operations within India, including customs clearance and compliance.
  • Familiarity with international shipping documentation and Incoterms.
• Skills & Competencies:
  • Strong organizational and coordination skills with meticulous attention to detail.
  • Ability to work autonomously and manage multiple projects simultaneously without daily supervision.
  • Strong project management mindset — able to monitor timelines, anticipate issues, and drive resolution.
  • Excellent communication and interpersonal skills to coordinate with diverse stakeholders (factories, forwarders, authorities).
  • Proficiency in English (spoken and written); knowledge of Hindi or regional languages is an advantage.
  • Working knowledge of MS Office and experience with ERP systems preferred.
• Additional Attributes:
  • Reliable, loyal, and committed to upholding company standards and confidentiality.
  • Confident and professional when dealing with customs, port, and other local authorities.
  • Willingness and flexibility to travel locally inside the country (e.g., to customs offices).
  • Strong analytical thinking and problem-solving abilities with a proactive attitude.

Additional Useful Tasks:

• Oversee and support the development of an internal logistics documentation system.
• Ensure end-to-end export compliance according to Indian regulations and company policies.
• Support interdepartmental alignment on export planning, especially with procurement and quality teams.

Working Conditions:

• Work Environment: Primarily home-office-based with occasional travel (customs visits, factory coordination, etc.).
• Working Hours: Flexible, depending on shipment and coordination requirements.