Job Purpose
We’re looking for a Marketplace Head to lead our performance across key third-party platforms like Amazon, Flipkart, Nykaa, Quick Commerce, and others. You’ll own the P&L, drive visibility and sales, manage operational efficiency, and build strong marketplace relationships. If you’re analytically sharp, action-oriented, and excited by the dynamic world of e-commerce, this is for you.
Key Responsibilities
● P&L Ownership: End-to-end accountability for revenue, margins, and growth across all third-party marketplace platforms.
● Marketplace Strategy & JBP: Build strategic partnerships with platforms; negotiate JBPs and co-create growth plans.
● Performance Marketing: Identify and execute visibility levers—on-platform ads, deals, and content—to drive traffic and conversion.
● Operational Excellence: Ensure smooth operations, including inventory management, A+ content, order processing, listings, and pricing accuracy.
● Business Reporting: Create actionable reports across revenue, receivables, spends, and channel-wise performance; drive insights and decisions.
● Fulfilment Coordination: Manage warehouse coordination and shipments for marketplace-owned fulfilment models (FBA, Nykaa Superstore, etc.).
● Dispute & Compliance Management: Handle claim resolutions, compliance issues, and represent Setu with marketplace partners.
● Competitive Intelligence: Track category trends, pricing, and competitor activity to stay ahead.
● Product Development Insights: Share marketplace-driven consumer insights to influence innovation and NPD pipelines.
Must-Have Skills & Qualifications
● 4–5 years of experience managing e-commerce marketplace channels
● Proven track record of P&L ownership and business scaling on Amazon, Flipkart, QComm etc.
● Strong analytical mindset with comfort in Excel/BI tools
● Good negotiation and relationship-building skills with platforms
● Detail-oriented, hands-on operator with a growth mindset
● Bonus: Experience in nutrition, beauty, personal care, or FMCG
Why Join Us
● Be part of a purpose-driven brand at the forefront of modern wellness.
● Work in a fast-moving, high-growth environment with a culture of experimentation and learning.
● Opportunity to lead entire Marketplace business including Quick Commerce
● Collaborate with smart, driven, and passionate teammates who are reimagining the nutrition category
