Head of Business - Advisory & RM | Scrabble & Jigsaw
Job Description
What You Will Own
- Advisory Throughput & Conversion
○ Improve call → SIP → AUM conversion funnel
○ Reduce time-to-first-investment
○ Design scalable advisory workflows (not hero-driven selling)
- RM / Advisor System
○ Build and manage advisory & RM teams
○ Define playbooks for client conversations, follow-ups, and reviews
○ Scale advisor capacity toward 300–500+ families per advisor
- Advice Quality & Consistency
○ Standardize recommendations via systems and guardrails
○ Ensure outcomes don’t vary across advisors
○ Work closely with product to encode advisory logic into workflows
- Client Retention & AUM Growth
○ Drive SIP continuity, top-ups, and lifecycle expansion
○ Build processes for reviews, rebalancing, and behavioural interventions
○ Improve long-term retention and wallet share
- Inbound Demand Utilization
○ Efficiently handle high-intent, trust-led inbound (no cold sales)
○ Prioritize and route leads based on intent and fit
What We’re Looking For
6–12+ years in wealth management / consultative sales / advisory / distribution
Strong operator — has scaled teams and processes, not just managed people
Deep understanding of client behaviour (not just products)
Product-first mindset
Thinks in systems, not teams — designs workflows that scale beyond individuals
Comfortable working with product/engineering to translate advisory into tools
Optimizes for consistency and repeatability, not individual performance
First-principles thinking
Breaks down problems from ground truth (client behaviour, incentives, constraints)
Challenges industry defaults (RM-led selling, product push)
Builds structurally scalable solutions, not people-dependent ones
System builder, not RM manager
Reduces dependency on top performers
Designs playbooks, decision frameworks, and feedback loops
Focuses on long-term client outcomes, not short-term closures
