Senior Cloud Infrastructure Engineer

Company Overview

Company Overview information not provided.

Job Summary

The Senior Cloud Infrastructure Engineer at Exotel is responsible for administering and optimizing the cloud infrastructure environment. This role involves coordinating with a group of engineers to manage user access, compute resources, observability tools, and scaling infrastructure to meet organizational requirements and ensure high availability.

Responsibilities

• Administer cloud infrastructure, including user access (IAM), Elastic Kubernetes Service (EKS), and compute resources such as EC2, EBS, and Route53.
• Utilize observability tools including Grafana, Kibana, and manage CI/CD pipelines with Jenkins and ArgoCD.
• Participate in infrastructure scaling activities, supporting provisioning for both scale-up and scale-down operations.
• Collaborate with infrastructure teams for upgrades and deployments, ensuring patching and updates are communicated effectively.
• Monitor existing deployments to ensure SLAs (Service Level Agreements) are consistently met and engage in weekly on-call DRI (Designated Responsible Individual) rotations.
• Innovate to optimize distributed systems by addressing performance challenges, resulting in improved response times and higher platform uptime.

Qualifications

• Strong understanding of computer and distributed systems.
• Proven coordination, planning, and tracking skills.
• Effective communication skills with stakeholders at all levels.
• Experience with Elastic Kubernetes Service (EKS) and Kubernetes (k8s).
• Proficient in Amazon Web Services (AWS) offerings such as EC2, EBS, IAM, Route53, S3, and CloudWatch.
• Practical experience maintaining and administering Linux environments.
• Familiarity with infrastructure as code tools like Terraform and Ansible.
• Experience with DevOps pipelines, particularly utilizing Jenkins.
• Knowledge of observability and logging tools such as Grafana, Kibana, and the ELK stack.
• Experience in maintaining and supporting production systems.

Preferred Skills

• Familiarity with shell scripting (Bash) and Python.
• Experience working with databases including MySQL, Elasticsearch, and MongoDB, as well as message queues such as Kafka and Beanstalk.

Experience

• Minimum experience not specified, but a strong background in cloud infrastructure and distributed systems is required.

Environment

Work setting and location information not provided.

Salary

Salary information not provided.

Growth Opportunities

Growth opportunities information not provided.

Benefits

Benefits information not provided.