<div>Role: Business Excellence Head<br /> Location : Gurgaon HO<br /> Designation: DVP ( to be promoted to VP)<br /> Team Size: The incumbent will be handling a team of 3 people ( 1 existing &nbsp;and 2 reportees to be hired)<br /> Reporting to: COO - Ujual George&nbsp;</div> <div>KRA:<br /> Looking for an incumbent with 8+ years of experience preferably who has dealt with Change Management, Automation of processes, Cost efficiency and use tech wherever possible to optimize the process.&nbsp;<br /> The incumbent must have handled large automation in the service industry and experience in dealing with large data.<br /> The incumbent must possess a good understanding of overall operations and should have exposure to Tech transformation/automation, having said that, worked on tools like Agile, Six Sigma &amp; TQM. He/She should have worked on digital journeys of a NBFC or Bank.&nbsp;<br /> Highly developed business communication skills, facilitation skills and analytical skills.<br /> A Black Belt in Six Sigma with defined experience in the usage of the same for 2 to 3 years in process upgradation.</div>