Job Title: Operations Manager
Who are we and what do we do?
Fleek is a B2B marketplace for wholesale second-hand fashion, connecting professional
resellers and retail stores with vintage clothing suppliers worldwide. Backed by top Silicon
Valley VCs like Andreessen Horowitz (a16z) and Y Combinator, we’re a team of 65+
spanning Asia, Europe, and the UK. Our diverse team is breaking records and bridging
boundaries in the cross-border second-hand fashion market.
After establishing Fleek as a go to product for second hand fashion in 2024, Fleek drives
$5M in GMV every month. we use plethora of cutting edge technologies including AI being
core fabric of our thought process.
At Fleek we are building a video-first social marketplace for second-hand wholesale fashion,
where every item is unique and highly curated. Buyers and suppliers can interact through
media sharing, one-on-one video calls, and collaborative style curation. Our product also
bridges critical language and cultural gaps using predictive trend analysis and language
translation, fostering a global community for second-hand fashion.
What does the team do?
Our team ensures that customers get a top-notch experience while making operations
seamless. We manage fulfillment through the first mile, quality checks and global mile with
smart logistics and efficient shipping. By setting new standards, leveraging technology, and
optimizing workflows, we improve speed, accuracy, and cost-efficiency. With a mix of
automation and skilled team, we tackle challenges and scale operations globally.
What you’ll do:
● Oversee and optimize daily business operations, ensuring efficiency and scalability.
● Monitor key performance metrics and drive continuous operational improvement.
● Lead cross-functional collaboration between departments to streamline workflows
and improve communication.
● Manage relationships with suppliers to ensure contribution in business growth.
● Identify operational bottlenecks and proactively implement solutions by engaging with
cross-functional teams and leveraging data-driven insights.
● Support leadership in strategic planning and execution by providing operational
expertise and actionable recommendations.
● Implement and maintain compliance with company policies
● Manage and monitor 3PL (third-party logistics) operations for better coordination and
delivery experience
Who are you?
● 5-7 years of experience in operations, preferably in eCommerce, logistics, or
supply chain.

● 1-2 years of experience in an early-stage startup, demonstrating adaptability and
a hands-on approach.
● Strong analytical and problem-solving skills.
● Experience in process automation and operational efficiency tools.
● Excellent communication, leadership, and team management skills.
● Ability to thrive in a fast-paced, evolving environment.
● Proficiency in data analysis and reporting tools (e.g., Excel, Google Sheets, BI tools).
● Bachelor’s degree in Business, Operations, or a related field.
Where will you be?
Delhi, India
Benefits
We at Fleek believe in happy employees :-)
● Comprehensive healthcare coverage
● Exclusive employee clothing drops courtesy Fleek
● Fleek travels once a year for an international retreat. Given the global nature of the
business employees are encouraged to find time to meet customers where they are.
● Flexible work hours & time off.
● Shared ownership: Being On Fleek means you’ll own a part of it