Dispatch Lead – Ice Cream

Company Overview

Frubon, a brand of Dev Milk Foods Private Limited, operates within the dairy and food manufacturing industry. The company specializes in producing ice creams and other dairy products, emphasizing quality and cold-chain integrity. With a focus on innovation and customer satisfaction, Frubon aims to be a leading player in the dairy sector.

Job Summary

The Dispatch Lead will oversee and coordinate daily dispatch operations for ice cream products at the Jaipur facility. This role is critical in ensuring timely, accurate, and temperature-compliant dispatches, maintaining cold-chain integrity, and managing a team to optimize operational efficiency. The Dispatch Lead will contribute to the company's goal of delivering high-quality products while minimizing losses and ensuring customer satisfaction.

Responsibilities

• Plan and manage daily dispatch schedules, including order priorities, loading sequences, and vehicle requirements.
• Coordinate with Production, Cold Storage, Sales, Logistics, and Transporters to ensure timely dispatches.
• Ensure frozen products are handled, loaded, and transported under the required temperature conditions to maintain product quality.
• Monitor stock availability, batch numbers, expiry dates, picking accuracy, and dispatch documentation.
• Supervise loading teams, allocate shifts, maintain dock discipline, and ensure safe material handling practices.
• Track vehicle turnaround times, dispatch delays, temperature deviations, damages, and shortages.
• Maintain dispatch MIS, inventory movement records, dispatch registers, and reconciliation reports.
• Investigate dispatch discrepancies and implement corrective actions to improve productivity and service levels.
• Ensure adherence to warehouse procedures, cold-chain protocols, and company quality standards.

Qualifications

• Graduate in any discipline.
• 8–10 years of experience in dispatch, warehouse operations, logistics, or distribution.
• Proven experience managing dispatch teams and coordinating with transporters.
• Strong understanding of inventory management, loading operations, dispatch documentation, and stock reconciliation.
• Ability to manage high-volume dispatches while maintaining accuracy and meeting delivery timelines.
• Working knowledge of ERP systems, inventory software, and MIS reporting.
• Experience in ice cream, frozen foods, dairy, cold storage, or cold-chain logistics is preferred.

Preferred Skills

• Excellent leadership and team management skills.
• Strong organizational and planning abilities.
• Good communication and coordination skills.
• Knowledge of cold-chain compliance and temperature monitoring.
• Problem-solving skills to address dispatch discrepancies and operational challenges.

Experience

• 8 to 10 years of relevant experience in dispatch, warehouse operations, logistics, or distribution, preferably within the dairy or frozen foods industry.

Environment

• The role is based at the Jaipur facility, involving in-office coordination and on-site supervision of dispatch activities.
• The work environment includes cold storage areas, loading docks, and office settings.
• The position requires adherence to safety protocols and cold-chain standards to ensure product integrity.

Salary

• Not specified

GrowthOpportunities

• Potential career advancement into senior logistics or operations management roles within the company.
• Opportunities to specialize further in cold-chain logistics or supply chain optimization.

Benefits

• Not specified