Claims Business Analyst

Company Overview

Company information is not specified.

Job Summary

The Claims Business Analyst for Guidewire ClaimCenter is responsible for developing detailed business and functional requirements for claims processing and administration systems. This role ensures proper integration with downstream systems for reporting purposes and involves planning and conducting User Acceptance Testing (UAT) to guarantee that systems meet required specifications. Additionally, the Claims Business Analyst provides analytical support for various projects and initiatives focused on enhancing claims management processes within the organization.

Responsibilities

• Lead requirements definitions for complex projects and multi-year strategic initiatives.
• Identify and translate business needs into clearly defined requirements.
• Create documentation inclusive of business use cases, process/data flows, traceability matrices, and report mock-ups.
• Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
• Lead review sessions for completed business and functional requirements with key business users to gain consensus and final approval.
• Cultivate strong professional relationships within business units to thoroughly understand business needs.
• Collaborate with the development and testing teams to provide subject-matter expertise.
• Assist in troubleshooting and resolving issues when leveraging out-of-the-box functionality.
• Ensure that future solutions are efficient and effective across all business processes, while being consistent across products.
• Participate in developing and planning UAT activities, including test plans and scripts based on requirements, and facilitate the UAT execution phase.
• Work with the business lead and project manager to obtain UAT sign-off.

Qualifications

• Education: Bachelor's degree or equivalent in a relevant field.
• Experience:
  • 3+ years of business analysis experience, including defining functional and reporting requirements and conducting UAT for business-critical solutions in complex environments.
  • Experience with Guidewire ClaimCenter systems is required.
  • Detailed knowledge and experience in claims processing.
  • Familiarity with iterative and agile methodologies, as well as SDLC (Software Development Life Cycle) and PMLC (Project Management Life Cycle) processes.
• Technical Skills:
  • Proven hands-on experience in creating business process diagrams, data rules, business requirements, and functional requirements/user stories.
  • Knowledge and experience in reviewing, re-engineering, or developing IT solutions for business process improvements and automation.
• Soft Skills:
  • Strong communication skills for operating and interfacing with business management during walkthroughs, interviews, presentations, and negotiations.
  • Proven track record for creating clear, concise deliverables reflecting a deep understanding of business needs.

Preferred Skills

• Knowledge of additional claims software or related tools may be beneficial.

Experience

• Minimum of 3 years in business analysis within the claims processing domain.

Environment

Work setting, location, and any physical or environmental conditions are not specified.

Salary

Salary information is not provided.

Growth Opportunities

Career advancement opportunities within the company are not specified.

Benefits

Details regarding offered benefits are not provided.