M365

Company Overview

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Job Summary

We are seeking a skilled Exchange On-premise and Office 365 Senior Engineer to join our dynamic team. In this role, you will be responsible for the configuration, administration, and troubleshooting of Exchange and Office 365 services in an enterprise environment.

Responsibilities

• Administer and maintain MS Exchange versions (2013/2016/2019) and on-premise infrastructure, including backup and restore procedures, mailbox management.
• Provide support for Exchange Online services, including hybrid configurations, mail flow troubleshooting, and message tracking.
• Configure and troubleshoot remote email access using Outlook and OWA.
• Manage and maintain anti-SPAM products and Enterprise Vault Servers.
• Manage Office 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance.
• Handle Tier 2 operations and assist Tier 1 teams with complex issues.
• Troubleshoot advanced Office 365 issues using tools like PowerShell and diagnostic tools while adhering to SLA timelines.
• Collaborate with cross-functional teams to identify and resolve global technical issues.
• Monitor system performance and provide root cause analysis for complex issues.
• Execute projects related to migrations, new implementations, and system improvements for Office 365.
• Provide detailed reporting on Office 365-related tasks and tickets.

Qualifications

• Extensive knowledge of Windows Server OS (2008, 2012, 2016, 2019) and desktop environments (Windows 10/11).
• Proficiency in MS Exchange protocols (SMTP, POP3, RPC/HTTPS, MAPI/HTTPS).
• Experience with Exchange Hybrid Configurations and Azure Active Directory Connect implementations.
• Strong troubleshooting skills and experience in an enterprise environment.
• Excellent communication and collaboration skills.
• Ability to work under pressure and meet deadlines.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate) are preferred.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Skills

Not Provided

Experience

• Minimum of 5 years of relevant experience in Exchange and Office 365 administration.

Environment

• Work Type: Full time
• Work Mode: In-office
• Location: Bangalore

Salary

• Estimated Salary Range: ₹1,500,000

Growth Opportunities

Not Provided

Benefits

Not Provided