Salesforce Field Service Architect

Job Summary

The Senior Salesforce Architect will play a pivotal role in driving the overall design and requirements gathering process for Salesforce implementations. This position is crucial for delivering a scalable, robust, and effective solution that meets business needs. The role demands a hands-on approach, ensuring that the solutions developed are not only theoretically sound but also practically executable.

Responsibilities

• Lead discovery workshops to elicit and gather detailed business requirements from stakeholders.
• Translate gathered business requirements into comprehensive technical designs that align with Salesforce capabilities.
• Define data models, security frameworks, and integration strategies specifically within the Salesforce Field Service context.
• Manage the entire project lifecycle, from initial discovery and design through to delivery and post-implementation support.
• Collaborate with cross-functional teams to ensure project goals are met in a timely and efficient manner.
• Provide mentorship and guidance to junior team members regarding best practices and Salesforce solutions.

Qualifications

• Extensive experience as a Salesforce Architect, particularly in Field Service implementations.
• Strong track record of leading discovery workshops and eliciting detailed business requirements.
• Proven ability to translate business requirements into technical designs.
• Hands-on experience throughout the entire project lifecycle, including discovery, design, delivery, and post-implementation support.
• Excellent communication skills, with a proven ability to manage stakeholders and resolve problems effectively.
• Familiarity with defining data models, security frameworks, and integration strategies within Salesforce.

Preferred Skills

• Experience with other Salesforce products or modules beyond Field Service.
• Knowledge of additional project management methodologies.
• Certifications related to Salesforce architecture or specialized Salesforce subjects.

Experience

• Extensive experience in Salesforce architecture and implementation, especially in Field Service.
• Demonstrated leadership in managing technical projects and driving them to successful completion.

Environment

• An adaptable work setting that potentially includes remote, in-office, or hybrid arrangements, depending on company policy and team dynamics.
• Collaborative and fast-paced environment focused on delivering high-quality results.

Salary

Estimated salary range is not provided.

Growth Opportunities

Potential avenues for internal career advancement to more senior leadership roles within technology and architecture, depending on performance and business needs.

Benefits

• Specific benefits are not provided, but they typically include insurance, paid leave, and a flexible working environment.