Junior Operations Executive | Scrabble
Job Description
Job Title: Operations Executive
Location: Bangalore, India
Company: DSP Finance (NBFC)
About Us: DSP Finance is an upcoming digital non-banking financial company dedicated to delivering innovative financial solutions. We are committed to leveraging technology to simplify and enhance financial services for our customers. Join us and be a part of our dynamic team as we redefine the future of financial services.
Position Overview: We are seeking a detail-oriented and proactive Operations Executive to join our team. This role will be pivotal in ensuring the smooth operation of our financial services, with a focus on KYC procedures, legal documentation, loan processing, and basic data analysis. The ideal candidate will possess a strong understanding of financial operations, excellent analytical skills, and a basic proficiency in Excel, including data reconciliation.
Key Responsibilities:
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KYC Procedures:
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Evaluate and understand Know Your Customer (KYC) procedures and ensure compliance with regulatory requirements.
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Verify customer identities and documentation, ensuring accuracy and completeness.
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Legal Documentation:
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Review and interpret legal documents related to financial transactions and customer agreements.
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Coordinate with legal teams to address any discrepancies or issues.
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Loan Functioning and Charges:
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Understand the fundamentals of loan processing, including charges, interest calculation, and repayment schedules.
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Assist in the management of loan accounts, ensuring accurate application of charges and interest.
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Data Analysis and Reporting:
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Utilize Excel skills to manage and analyze data related to operations, including customer information and loan details.
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Perform data reconciliation to ensure consistency and accuracy across various records and systems.
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Prepare and present reports to support decision-making and operational improvements.
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Process Improvement:
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Identify opportunities for process enhancements to improve efficiency and accuracy.
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Collaborate with cross-functional teams to implement best practices and streamline operations.
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Customer Interaction:
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Address customer queries related to KYC, documentation, and loan processing.
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Provide exceptional service and support to ensure a positive customer experience.
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Qualifications:
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Bachelor’s degree in Finance, Business Administration, or a related field.
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Basic understanding of KYC procedures, legal documentation, and loan functioning.
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Proficiency in Excel, including data entry, formula application, data reconciliation, and basic data analysis.
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Strong attention to detail with excellent organizational and problem-solving skills.
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Ability to work independently and as part of a team in a fast-paced environment.
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Excellent communication and interpersonal skills.
Preferred Skills:
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Prior experience in a financial services or NBFC environment.
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Familiarity with financial regulations and compliance requirements.
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Basic knowledge of financial software or CRM systems.
Why Join Us:
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Competitive salary and benefits package.
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Opportunity to work with a forward-thinking team in a rapidly growing industry.
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Professional development and career growth opportunities.
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Collaborative and innovative work environment.
DSP Finance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
