<div>Head of Growth</div> <div>Location: Mumbai</div> <div>Company: Gynoveda.com</div> <div>Reports to: Founders</div> <div>&nbsp;</div> <div>Work Description:</div> <div>Business: ● Growth Strategy: Develop and implement an omnichannel business growth strategy that encompasses both online and offline revenue channels in alignment with the company&#39;s objectives and vision. ● Revenue Generation: Take charge of enhancing revenue streams, including online sales, offline sales, and other monetization avenues, while optimizing pricing strategies and profitability. ● Customer Acquisition: Lead efforts to identify and seize opportunities for customer acquisition and market expansion. ● Customer Retention: Develop and execute strategies to boost customer loyalty, drive repeat business, and foster long-term partnerships. ● Customer Experience: Champion a culture of providing exceptional customer experiences through online and offline touchpoints. ● Data-Driven Decision Making: Leverage data analytics to inform strategic decisions and continually refine growth strategies. ● Risk Management: Identify potential risks and develop strategies to mitigate them effectively. ● Budget Oversight: Manage budget allocation and ensure efficient resource utilization for growth projects.</div> <div>&nbsp;</div> <div>People:&nbsp;● Lead and inspire teams to execute growth initiatives effectively and drive performance ● Manage customer service, success rate, complaints and escalations ● Gather customer feedback using survey forms to drive improvement areas</div> <div>&nbsp;</div> <div>Candidature requirements:&nbsp;● Proven track record as a Chief Growth Officer, Head/ VP of Growth, or in a similar senior leadership role, with a focus on both online and offline growth ● Demonstrated success in driving revenue, customer acquisition, and retention. ● Strong leadership, team management, and collaboration skills. ● Excellent communication, strategic planning, and problem-solving abilities. ● Maturity and professionalism in working closely with the CEO and stakeholders. ● Passion, knowledge &amp; empathic attitude to create a caregiver atmosphere at the center</div>