<p>We are seeking a dynamic and experienced <strong>Collection Manager</strong> to oversee and lead our collections operations at our Bellandur, Bangalore office. The ideal candidate will have 2 to 8 years of relevant experience and demonstrate strong leadership capabilities in managing a large team of 40-50 people. The Collection Manager will play a critical role in improving cash flow, reducing overdue accounts, and maintaining client relationships.</p> <p>&nbsp;</p> <p><strong>Key Responsibilities</strong>:</p> <p><strong>1- Collection Operations Management</strong>:</p> <ul> <li>Supervise and ensure timely collection of receivables from assigned portfolios.</li> <li>Implement and optimize collection strategies to minimize delinquency rates.</li> <li>Ensure adherence to company policies and financial regulations in all collection activities.</li> </ul> <p><strong>2- Team Leadership</strong>:</p> <ul> <li>Lead, manage, and mentor a team of 40-50 collection officers and associates.</li> <li>Set clear performance goals and conduct regular evaluations to maintain high productivity.</li> <li>Foster a collaborative and goal-oriented team environment.</li> </ul> <p><strong>3- Client Relationship Management</strong>:</p> <ul> <li>Establish and maintain positive relationships with clients to resolve payment issues.</li> <li>Negotiate payment terms and settlements with customers as needed.</li> <li>Act as a point of escalation for unresolved client disputes.</li> </ul> <p><strong>4- Compliance and Reporting</strong>:</p> <ul> <li>Ensure compliance with regulatory and company-specific guidelines in all collection activities.</li> <li>Monitor and analyze key performance metrics such as DSO (Days Sales Outstanding) and recovery rates.</li> <li>Prepare and present detailed reports on collection performance, challenges, and areas for improvement.</li> </ul> <p><strong>5- process Improvement</strong>:</p> <ul> <li>Identify inefficiencies in current processes and recommend innovative solutions.</li> <li>Leverage technology and tools to streamline collections workflows.</li> <li>Stay updated on industry trends and implement best practices.</li> </ul> <p>&nbsp;</p> <p><strong>Qualifications</strong>:</p> <ul> <li><strong>Education</strong>: Bachelor&rsquo;s degree in finance, accounting, business administration, or related field.</li> <li><strong>Experience</strong>:</li> </ul> <p>-- 2 to 8 years of experience in collections or accounts receivable management.</p> <p>-- Proven experience managing large teams of 40-50 people.</p> <ul> <li><strong>Skills</strong>:</li> </ul> <p>--Strong leadership, team management, and conflict resolution skills.</p> <p>--Proficiency in collection software and ERP systems.</p> <p>--Excellent communication and negotiation abilities.</p> <p>--Analytical mindset with a focus on results.</p> <p>&nbsp;</p> <p><strong>Key Competencies</strong>:</p> <ul> <li>Leadership and people management.</li> <li>Strategic thinking and decision-making.</li> <li>Attention to detail and ability to manage high-pressure situations.</li> <li>Negotiation and problem-solving skills.</li> </ul> <p>&nbsp;</p> <p><strong>Additional Information</strong>:</p> <ul> <li><strong>Work Hours</strong>: 6-day working schedule.</li> <li><strong>Location</strong>: Bellandur, Bangalore.</li> <li><strong>Compensation</strong>: Competitive salary as per industry standards.</li> </ul>