Techno Commercial Manager | Scrabble & Jigsaw
Job Description
IBI GROUP OF COMPANIES Endowed with over 46 years of experience and evolution, we are a leading firm in providing Investigation and security solution services. Currently, we are managing a diverse portfolio of clients who have entrusted us with their business needs. We are committed to delivering high-quality services to each and every one of our clients, and we take pride in building long-lasting partnerships with them. The company has worked across industry verticals viz. Banks, Insurance Companies, Corporate Sectors, Multinational Companies, International Organizations, solicitors, Advocates, Government Sectors/Agencies and the General Public. We believe in investing in our people and providing them with opportunities to grow and develop their skills. Our team is dedicated to providing exceptional service and going above and beyond to meet our client's needs. Designation Manager – Techno Commercial Reports to Director No. of Positions 1 Purpose of the role The Manager – Techno Commercial: ∙ Manage technical projects, provide advice and solutions to clients, ensuring projects meet their requirements. ∙ Deliver tailored solutions that meet client needs and expectations. Location Andheri, Mumbai Role and Responsibilities Conduct site surveys, design and develop project plans, and oversee technical aspects. Manage timelines, budgets, and resources to ensure successful project completion. Draft competitive proposals tailored to client requirements. Finalizing client-centric proposals aligned with accepted solutions. Manage contracts with Original Equipment Manufacturer (OEM) partners, ensure quality standards and specifications. Ensure high levels of client satisfaction and retention. Maintain accurate records of system configurations, programming, and maintenance activities. Monitor project progress, identify areas for improvement, and implement process enhancements. Collaborate with finance, accounts Collaborate with Sales team for potential clients Additional Responsibilities: Provide daily/weekly activity reports. Manage project execution and maintenance teams. Select and onboard project team members as needed. Job specifications Qualification Degree/ Diploma in Electronics Engineering Prior Experience Total 4 to 5 years experience in working on LV & security systems Experience on successful project execution and proposal writing 1-2 years of experience in a managing team Competencies/ Soft skills Strong problem-solving and troubleshooting abilities Proven project delivery expertise Proactive and self-motivated Effective communication in Hindi and English (written and verbal) Proposal writing experience Role-specific technical skills Solution building for Security systems Understanding operational concepts / schematics of systems & solutions Researching new technologies and solutions in the market Networking wi Other requirements Ready to work under pressure and meticulously follow tight deadlines. Willingness to travel as per work requirements (50% travel to client’s sites & 50% office work) Workdays 6 days a week & 2 nd -4 th Saturday off Travel As per actuals for official travel Additional Incentives As applicab