Assistant Manager-Operations | Scrabble
Posted on May 19, 2025
Job Description
<div>Company profile:Happi planet is a range of natural and chemical free home cleaners,crafted with quality plant based ingrediants.</div>
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<div>Job Title: Operations Executive – B2B (End-to-End Operations)<br />
Location: Mumbai<br />
Experience Required: 2 to 3 years<br />
Employment Type: Full-Time</div>
<div>About the Role:</div>
<div>We are looking for a proactive and detail-oriented Operations Executive to support our B2B operational activities from order processing to final delivery. The ideal candidate will be responsible for ensuring seamless coordination across teams and maintaining efficiency in the entire B2B supply chain process.</div>
<div>Key Responsibilities:</div>
<div>Manage end-to-end B2B order operations including order entry, processing, invoicing, dispatches, and returns.</div>
<div>Coordinate with warehouse, logistics, sales, and finance teams to ensure timely fulfillment and delivery of orders.</div>
<div>Maintain accurate records of inventory, shipments, and client requirements.</div>
<div>Ensure client SLAs are met and resolve operational issues promptly.</div>
<div>Assist in preparing regular reports on order status, stock levels, and logistics performance.</div>
<div>Follow up with logistics partners and vendors for smooth last-mile delivery.</div>
<div>Support the Assistant Manager/Operations Manager in day-to-day operational tasks and improvement initiatives.</div>
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Requirements:</div>
<div>Bachelor’s degree in Commerce, Business, Supply Chain, or related fields.</div>
<div>2–3 years of experience in B2B operations, logistics, or order management.</div>
<div>Strong communication and coordination skills.</div>
<div>Hands-on experience with Excel, order processing tools, and basic ERP systems.</div>
<div>Ability to work under pressure and manage multiple tasks with attention to detail.</div>
<div>Good analytical and problem-solving Abilities</div>
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