Sales Specialist - Managed Services

Job Summary

The Sales Specialist - Managed Services is responsible for leading sales activities for Managed Services in alignment with organizational objectives and the annual business plan. This role aims to meet top-line revenue and gross margin targets while ensuring effective prospecting and client engagement to maintain and grow customer relationships.

Responsibilities

• Lead Managed Services sales activities in line with business objectives for the specified geography.
• Achieve top-line and gross margin targets for the region.
• Generate leads through account mining and effective prospecting methods.
• Manage customer relationships and collaborate with product Original Equipment Manufacturers (OEMs) to understand roadmaps and requirements for solution building.
• Work with cross-functional teams (extended sales team, presales team, and Practice team) to deliver desired outcomes.
• Farming (upselling & cross-selling) in existing accounts as well as hunting (new customer acquisition) to expand the client base.

Qualifications

• Minimum of 5 years experience in IT Services with a focus on managed services.
• Strong insights into IT Infrastructure, IT Outsourcing, SLA-based services, and Network Operations Center (NOC) services.
• Strong communication and client management skills.
• Confident, self-driven, and a go-getter with the capability to engage with C-level and senior IT leadership.
• Proven track record in managing the complete lifecycle of services deals, from lead generation to deal closure.

Preferred Skills

• Experience with specific Managed Services tools or platforms may be beneficial.

Experience

• A minimum of 5 years of relevant experience in IT Services, specifically in Managed Services.