Manager / Senior Manager – LMS & Finance Systems

Company Overview

Not specified.

Job Summary

The Manager / Senior Manager – LMS & Finance Systems is responsible for overseeing the functional development, enhancement, and control of the company's Loan Management System (LMS). This role ensures the accuracy, automation, and efficiency of loan lifecycle processes, including reconciliation, system improvements, and data integrity. The position involves coordinating with internal teams and technology vendors to optimize system performance, support regulatory compliance, and drive operational excellence within the finance and technology departments.

Responsibilities

• LMS Functional Ownership:
  Own the LMS from a business and functional perspective across the complete loan lifecycle, including loan booking, disbursement, repayment, interest calculation, charges, DPD/NPA management, prepayment, foreclosure, write-offs, recovery, and closure.
  Review and enhance processes to improve efficiency and control.

• LMS Development & Enhancements:
  Identify opportunities for automation and process improvements.
  Coordinate with IT and LMS vendors for system development, configuration, integrations, and issue resolution.
  Maintain an enhancement/change tracker to ensure timely implementation.

• LMS – Accounting / ERP Reconciliation:
  Establish and manage regular reconciliation between LMS and accounting/ERP systems.
  Reconcile key balances such as principal, interest, charges, collections, disbursements, refunds, foreclosure, write-offs, and recoveries.
  Investigate discrepancies, track aging of unreconciled items, and ensure timely resolution with appropriate controls.

• UAT & Change Management:
  Prepare test cases and coordinate User Acceptance Testing (UAT) for all significant LMS changes.
  Validate calculations, repayment schedules, accounting entries, reports, interfaces, and customer balances before deployment.
  Ensure proper approvals and documentation for system changes.

• New Products, MIS & Data Controls:
  Support configuration and testing of new loan products, including rates, tenure, EMI frequency, fees, moratorium, and repayment rules.
  Develop and improve LMS Management Information System (MIS) reports for disbursement, collections, AUM/POS, DPD/NPA, and performance metrics.
  Monitor data integrity, exceptions, duplicate/missing records, and system errors.

• Regulatory & Stakeholder Coordination:
  Support the implementation of RBI, accounting, customer disclosure, and other regulatory requirements within the LMS.
  Collaborate with Finance, Operations, Credit, Risk, Collections, Compliance, Internal Audit, and Technology teams.
  Manage functional coordination with LMS/ERP vendors and monitor SLAs for issue resolution.

Qualifications

• Educational Qualifications:
  Graduate / Postgraduate / CA / CMA / MBA Finance / B.Tech / MCA or equivalent.

• Technical Skills & Knowledge:

  • Strong understanding of lending processes, loan accounting, EMI/interest calculations, DPD/NPA, and collections.
  • Proficiency in Excel and data analysis.
  • Knowledge of SQL, APIs, Power BI, or system integrations is advantageous.
  • Experience with loan lifecycle management, reconciliation, automation, and system configuration.

• Soft Skills:

  • Strong analytical and problem-solving skills.
  • Excellent documentation and stakeholder management abilities.
  • Project and change management expertise.

Preferred Skills

• Experience with automation tools and process improvement methodologies.
• Familiarity with regulatory compliance related to NBFCs, banks, or FinTech companies.
• Knowledge of system development lifecycle and vendor management.

Experience

• 5 to 10 years of relevant experience in NBFC, banking, FinTech, lending, or financial systems.
• Proven track record in managing LMS or similar financial systems, with a focus on reconciliation, automation, and process optimization.

Environment

• The role may involve working in an office setting, with potential hybrid or remote options depending on company policy.
• The position requires coordination with multiple internal teams and external vendors, with a focus on system and data management.
• The work involves handling sensitive financial data, requiring attention to detail and adherence to compliance standards.

Salary

Not specified.

Growth Opportunities

Not specified.

Benefits

Not specified.