Transformation Lead - Payments Services

Company Overview

Ather is a leading company in the automotive and electric vehicle sector, focused on transforming the customer experience through digitization and innovative solutions. Ather fosters a dynamic work environment that encourages collaboration, innovation, and continuous improvement.

Job Summary

The Transformation Lead for Payments Services is responsible for optimizing and scaling Ather's end-to-end customer payment value chain. This role collaborates closely with Product Owners and Business Owners across different divisions to address business requirements, design solutions, and drive implementation in the Direct-to-Customer space.

Responsibilities

• Solution Design: Collaborate with Product and Business Owners to identify problem statements and design solutions addressing business needs related to customer payment processes, financial accounting, and reconciliation management.
• Business Partner: Work closely with stakeholders to gather requirements, define processes, and implement digital solutions aimed at improving operational efficiency.
• Technology Evangelist: Promote the adoption of tools and digitalization efforts within the organization by identifying opportunities for enhanced efficiency through technology usage.
• Process Champion: Guide stakeholders in developing lean processes to achieve business objectives, translating their problem statements into actionable technical solutions in collaboration with the tech team.

Qualifications

• Educational Qualifications:
  • Bachelor’s/Master’s Degree in a quantitative discipline (e.g., Engineering).
  • Master’s in Business Administration or equivalent from a premier B-school (desirable).
• Experience: 5 to 8 years of relevant experience in designing and implementing customer payment systems.
• Technical Skills:
  • Experience with payment gateway integration, prepaid payment instruments (e.g., wallets), and customer payment systems for various services.
  • Knowledge of tools such as ERP/SAP, CRM, and payment microservices.
  • Familiarity with the Software Development Life Cycle (SDLC), Agile Methodology, and IT systems architecture.

Preferred Skills

• Understanding of Financial Accounting principles and reconciliation requirements.
• Expertise in Business Process designing, Value Stream Mapping (VSM), and Value Stream Design in Analysis (VSDiA).
• Certifications in Lean Six Sigma, DMADV, and similar methodologies.
• Experience with SAP FICO & MM modules is desirable.
• Superior storytelling, communication, and negotiation skills.

Experience

A minimum of 5 to 8 years of experience in relevant roles, specifically in customer payment systems and digital transformation initiatives.

Environment

The role will be based at IBC Knowledge Park, Bengaluru, within a collaborative, innovative, and technology-driven work environment.

Salary

Estimated salary range is not specified.

Growth Opportunities

Potential career advancement opportunities exist within the Transformation Management team and related areas as the organization continues to scale its operations.

Benefits

Information on offered benefits is not specified.