CPTO - AbCoffee | Scrabble & Jigsaw
Job Description
Job Description: CPTO As the Chief Product and Technology Officer (CPTO) at ABCoffee, you will play a pivotal role in driving our technological innovation and enhancing the customer experience. You will be responsible for leading the development and implementation of digital solutions that seamlessly integrate with our supply chain, point-of-sale (POS) systems, and dynamic analysis of consumer behaviour. This position requires a blend of strong technical expertise, product knowledge, and consumer-centric mindset. Responsibilities: Strategic Leadership: Provide visionary leadership in aligning technology initiatives with business objectives to drive growth and innovation. Product Development: Lead the development and enhancement of digital products and platforms that optimize the customer journey and elevate the coffee experience. Technology Integration: Oversee the seamless integration of technology solutions with supply chain management systems, POS systems, and other relevant platforms. Consumer Experience: Champion a customer-centric approach by leveraging consumer insights and feedback to continuously improve and personalize the coffee experience. Data Analysis: Utilize data analytics and predictive modelling to analyze consumer behavior, identify trends, and drive data-driven decision-making. Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including marketing, operations, and R&D, to ensure alignment and synergy in product development and implementation. Team Leadership: Build and mentor a high-performing team of product managers, engineers, and data analysts, fostering a culture of innovation, collaboration, and excellence. Requirements: Bachelor's degree in Computer Science, Engineering, Business Administration, or related field; advanced degree preferred. Proven track record of leadership in product management and technology development, preferably in the consumer goods or retail industry. Strong technical acumen and understanding of software development methodologies, architecture, and technologies. Experience in digitizing consumer experiences and integrating technology with supply chain and POS systems. Demonstrated expertise in data analytics, including data-driven decision-making Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Strategic mindset with the ability to translate business objectives into actionable technology initiatives. Entrepreneurial spirit with a passion for innovation and disruption in the coffee industr