Credit Manager (MSME)

Job Summary

We are seeking a skilled Credit Manager to join our team in Mumbai. The ideal candidate will have a passion for credit management and the ability to work collaboratively with various stakeholders. This role focuses on assessing borrower profiles, underwriting MSME loans up to ₹1 crore, and ensuring adherence to credit policies to support the organization’s lending goals.

Responsibilities

• Assess borrower profiles, repayment capacity, and income stability for MSME loan applications.
• Conduct site visits to business premises, properties, and customer residences during the pre-disbursement (PD) stage.
• Analyze actual business income and expenses beyond reported figures to understand customer financial health.
• Understand customer business operations and requirements from their perspective.
• Evaluate creditworthiness and repayment intention through document analysis, observations, and findings from PD.
• Study, analyze, and interpret legal and technical property reports as well as internal check reports.
• Underwrite and sanction business loans/MSME loan files sourced by the sales team.
• Address post-sanction conditions prior to disbursement based on queries raised by the team.
• Recommend cases to supervisors for decisions based on deviation or approval matrix.
• Coordinate and communicate effectively with different departments.
• Maintain turnaround time (TAT) as per guidelines and drive cases to decision points.
• Adhere strictly to policies and processes laid out by the Central team for all loan applications.
• Monitor non-starters and first EMI bounce trends closely.
• Maintain and report various Management Information Systems (MIS) to monitor portfolio performance and risk.
• Continuously improve underwriting capabilities based on portfolio performance insights.

Qualifications

• Graduate degree required.
• 4-6 years of relevant experience in credit management, preferably in MSME or affordable home segments.
• Strong knowledge of credit assessment and underwriting processes.
• Ability to analyze financial documents and business operations critically.
• Proficient in interpreting legal and technical property reports.
• Excellent communication and coordination skills.
• Strong analytical and decision-making abilities.
• Ability to work independently as an individual contributor.

Preferred Skills

• Experience in affordable home segment lending.
• Familiarity with credit risk monitoring and portfolio performance analysis.
• Knowledge of internal control and compliance processes related to loan underwriting.

Experience

• 4 to 6 years of experience in credit assessment, underwriting, or related roles within financial services, preferably handling MSME or business loans.

Environment

• Work location: Mumbai.
• Employment type: Full-time.
• Work mode: Hybrid (combination of remote and in-office work).
• Role involves field visits to customer business premises and properties.

Benefits

• Competitive salary packages and performance bonuses.
• Mediclaim insurance plans covering the employee and their dependents.
• Access to educational resources for self-improvement, including technical and non-technical training.